Renewal Representative

Varonis; Scottsdale (AZ); Hybrid; USD 65,000 - 80,000; Full time

Job summary

Varonis is seeking a SaaS Renewal Representative in Scottsdale, AZ, to own the renewal process end-to-end, drive retention, and maximize revenue opportunities. A hybrid work model is supported from the Scottsdale area, with responsibilities spanning renewals, stakeholder engagement, and data-driven renewal strategies.

The role requires 2-4+ years in SaaS renewals or related fields, strong negotiation, CRM proficiency (prefer Salesforce), and an ability to analyze customer data to forecast

Qualifications

• 2-4+ years of experience in SaaS renewals, customer success, or account management.
• Strong negotiation skills with a proven ability to overcome objections and close contracts.
• Proficiency in CRM and opportunity management systems (Salesforce preferred).
• Ability to analyze customer data, identify trends, and leverage insights for renewal success.
• Excellent communication and relationship-building skills to engage stakeholders effectively.
• High adaptability in a fast-paced, high-pressure environment with a focus on achieving revenue targets.

Responsibilities

• Manage the renewal process end-to-end, lead renewal cycles from opportunity creation to deal closure, ensuring revenue targets and retention goals are met.
• Proactively engage customers, build and maintain strong relationships to reinforce the value of our solutions and address objections with strategic negotiation.
• Drive operational excellence, track renewals in Salesforce to maintain pipeline visibility, optimize forecasting, and inform leadership with accurate data.
• Collaborate cross-functionally, coordinate internal teams, including Sales, Customer Success, and VAR partners, to align renewal strategies and maximize impact.
• Analyze and mitigate risk, identify at-risk accounts, develop proactive solutions, and implement creative approaches to prevent churn.
• Influence renewal strategies, contribute insights and data-driven recommendations to enhance best practices, optimize customer retention, and drive business growth.
• Champion consultative selling, apply problem-solving and analytical thinking to uncover opportunities for upsells, expansions, and additional services.
• Strategic Thinker: Develop data-driven renewal strategies that optimize retention rates and revenue growth.
• Problem Solver: Address customer concerns with tact, creativity, and a solutions-focused approach.
• Highly Organized: Manage multiple accounts efficiently while maintaining renewal pipeline visibility.
• Strong Communicator: Effectively engage customers, internal teams, and VARs to ensure seamless renewals.
• Detail-Oriented: Ensure accuracy in contracts, pricing structures, and renewal timelines.
• Driven & Resilient: Thrive under pressure, meeting monthly, quarterly, and annual objectives with confidence.

Skills

SaaS renewals

Negotiation

CRM (Salesforce)

Data analysis

Communication

Adaptability

Tools

Salesforce

Job description

The Company: Varonis (Nasdaq: VRNS) is a leader in data security, fighting a different battle than conventional cybersecurity companies. Our cloud-native Data Security Platform continuously discovers and classifies critical data, removes exposures, and detects advanced threats with AI-powered automation.

Varonis protects data first, not last. Learn more at www.varonis.com.

The Role: We are seeking a dynamic, strategic, and results-driven SaaS Renewal Representative to take ownership of the renewal process, drive retention, and maximize revenue opportunities. This role requires a proactive approach to managing renewals, engaging customers, and executing strategies that ensure seamless contract extensions and long-term business growth.

We are considering candidates who are able to work by hybrid model, based out of the Scottsdale, AZ area.

The Requirements:

• 2-4+ years of experience in SaaS renewals, customer success, or account management.
• Strong negotiation skills with a proven ability to overcome objections and close contracts.
• Proficiency in CRM and opportunity management systems (Salesforce preferred).
• Ability to analyze customer data, identify trends, and leverage insights for renewal success.
• Excellent communication and relationship-building skills to engage stakeholders effectively.
• High adaptability in a fast-paced, high-pressure environment with a focus on achieving revenue targets.

The Responsibilities:

• Manage the renewal process end-to-end, lead renewal cycles from opportunity creation to deal closure, ensuring revenue targets and retention goals are met.
• Proactively engage customers, build and maintain strong relationships to reinforce the value of our solutions and address objections with strategic negotiation.
• Drive operational excellence, track renewals in Salesforce to maintain pipeline visibility, optimize forecasting, and inform leadership with accurate data.
• Collaborate cross-functionally, coordinate internal teams, including Sales, Customer Success, and VAR partners, to align renewal strategies and maximize impact.
• Analyze and mitigate risk, identify at-risk accounts, develop proactive solutions, and implement creative approaches to prevent churn.
• Influence renewal strategies, contribute insights and data-driven recommendations to enhance best practices, optimize customer retention, and drive business growth.
• Champion consultative selling, apply problem-solving and analytical thinking to uncover opportunities for upsells, expansions, and additional services.
• Strategic Thinker: Develop data-driven renewal strategies that optimize retention rates and revenue growth.
• Problem Solver: Address customer concerns with tact, creativity, and a solutions-focused approach.
• Highly Organized: Manage multiple accounts efficiently while maintaining renewal pipeline visibility.
• Strong Communicator: Effectively engage customers, internal teams, and VARs to ensure seamless renewals.
• Detail-Oriented: Ensure accuracy in contracts, pricing structures, and renewal timelines.
• Driven & Resilient: Thrive under pressure, meeting monthly, quarterly, and annual objectives with confidence.

We invite you to check out our Instagram Page to gain further insight into the Varonis culture! @VaronisLife

Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.