Removal Technician

sci; El Paso (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

SCI in El Paso, TX is seeking a compassionate Driver/Courier responsible for the care, removal, and transport of deceased. You will safely operate company vehicles, follow chain-of-custody protocols, and coordinate with families and external partners.

This role requires a high school diploma, a valid driver's license, and at least one year of courier experience. You should be able to lift up to 75 pounds, work weekends/nights, and handle sensitive situations with professionalism.

Qualifications

• High School Diploma or equivalent is required.
• Current state driver's license with an acceptable driving record.
• At least 1 year of courier/driver experience with customer interaction preferred.
• Willingness to work weekends, nights and holidays.
• Ability to lift up to 75 pounds and push/pull up to 200 pounds.
• Ability to drive in hazardous, heavy traffic and various weather conditions.
• Basic computer skills are required.

Responsibilities

• Safely drives company vehicles for first call removals in compliance with laws and policies.
• Collaborates with first responders, hospital staff, and facilities; follows processes.
• Interacts with families during home removals with sensitivity and courtesy.
• Enters event information into proprietary software.
• Transports caskets to airports, care centers or funeral homes and assists with moving them.
• Maintains vehicles; performs basic cleaning and fueling; reports issues.

Skills

Weekend availability

Night shifts

Lifting 75 lbs

Driving in traffic

Basic computer skills

Education

High School Diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates.

Responsible for the care, removal, and transport of deceased. Collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously, drives company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

Removal

• Safely drives company owned professional vehicles to perform "first call" removals of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home removals, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in removing soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and removal supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

minimum Requirements

Education

High School Diploma or equivalent

Licenses

Current state/province issued driver's license with an acceptable driving record

Experience

At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

• Ability work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

WORK CONDITIONS

Work Environment

• Work indoors and or outdoors during all seasons and weather conditions
• Local and/or multiple location traveling required
• Comply with Field dress code policy

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Lifting, pushing, pulling up to 75 pounds

Work Hours

• Working beyond "standard" hours as the need arises
• Local travel up to 100% using company vehicle

Postal Code: 79903

Category (Portal Searching): Operations

Job Location: US-TX - El Paso