Remote Web Operations & Content Performance Specialist

Texas Health and Human Services; Austin (TX); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

100% paid employee health insurance

Defined benefit pension

Generous time off

Career advancement opportunities

Job summary

Texas Health and Human Services in Austin, TX is seeking a Web Operations Specialist to oversee public-facing and internal web properties. You will coordinate content strategy, governance, analytics, and technical administration of DNS, SSL certificates, and domain renewals.

This role emphasizes collaboration with program areas, communications staff, IT teams, procurement, vendors, and leadership to ensure web services are accessible, secure, and user-centered.

Qualifications

• Must have three years’ experience supporting websites, web platforms, content management systems, or web operations.
• Three years’ experience creating, editing, publishing, or maintaining website content using established design and brand standards, accessibility standards and workflows.
• Experience coordinating projects, tracking deliverables, managing deadlines, and communicating status to stakeholders.
• Experience using website analytics, reporting tools, or performance data to identify trends and recommend improvements.
• Experience with DNS, SSL certificates, domain name renewals, web hosting coordination, or related web operations tasks.

Responsibilities

• Support planning and governance of public-facing and internal web properties.
• Coordinate content strategy, governance, and usability improvements.
• Oversee vendor coordination, contract oversight, and renewal processes.
• Analyze website analytics and translate findings into actionable improvements.
• Manage DNS, SSL certificates, CDN, and domain renewals.

Skills

Web operations

Drupal knowledge

Analytics tools

Project management

Security & accessibility

Tools

Google Analytics

Siteimprove

Jira

DNS management

Job description

Texas Health and Human Services in Austin, TX is seeking a Web Operations Specialist to oversee public-facing and internal web properties. You will coordinate content strategy, governance, analytics, and technical administration of DNS, SSL certificates, and domain renewals.

This role emphasizes collaboration with program areas, communications staff, IT teams, procurement, vendors, and leadership to ensure web services are accessible, secure, and user-centered.