Remote Volunteer Coordinator — Seniors Program

RurAL CAP

Alaska

Hybrid

USD 38,000 - 54,000

Full time

14 days+

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Benefits offered by this job

Benefit programs after 60 days

Job summary

AmeriCorps Seniors is seeking a Volunteer Coordinator to support regional programs in Alaska. This role focuses on recruiting and onboarding volunteers aged 55+ for Senior Companion and Elder Mentor positions.

You will partner with schools and senior centers, train site supervisors, and help maintain volunteer engagement through events and newsletters. The position is remote with regional travel, requiring collaboration with supervisors and program staff to identify needs and place volunteers

Qualifications

This role requires strong computer skills and proficiency with Microsoft 365 Suite.
Ability to communicate clearly with elders and partners.
Excellent time management and organizational abilities.

Responsibilities

Recruit people 55+ around the region to join the Senior Companion or Elder Mentor volunteer program.
Assist onboarding, interview applicants with supervisor support, and track through the volunteer database.
Organize monthly volunteer retention events for active volunteers in the region.
In collaboration with supervisor, develop partnerships with schools and senior centers to place volunteers.
Provide onboarding training to new volunteers with supervisor support.
Interview current volunteers to gather content for newsletters and social media.

Skills

Microsoft 365 Suite

Phone communication

Relationship building

Time management

Remote teamwork

Tools

Volunteer database system

SharePoint

Job description

Job Details: AmeriCorps Seniors Volunteer Coordinator - Dillingham

Full details of the job.

Vacancy Name

Vacancy Name AmeriCorps Seniors Volunteer Coordinator - Dillingham

Vacancy No

Vacancy No VN920

Employment Type

Employment Type Full Time Non-Exempt

Location

Salary Range

Salary Range 33.55

Salary Period

Salary Period Hourly

Benefits Full time-eligible to participate in the benefit programs on the first day of the month after your 60th day of employment.

Recruit people 55+ around the region to join the Senior Companion or Elder Mentor volunteer program.
Assist interested applicants with onboarding process, interview applicants with support from supervisor, and track new and interested applicants through volunteer database management system
Organize monthly volunteer retention events for active volunteers in the region
In collaboration with supervisor, develop partnership with schools, senior centers, senior housing facilities, and other volunteer placement sites to identify a site supervisor for volunteers at the site, train site supervisors on AmeriCorps Seniors program, and ensure the placement is set up for volunteers.
Provide onboarding training to new volunteers in the program with support of supervisor
Interviewcurrent volunteers toprovide content fornewsletters, social media, and highlight stories
Collect success and highlight stories from volunteers in the region to be shared with program staff for program promotional materials.
Conduct community needs assessments with Seniors in the region to identify areas of need for senior services and how AmeriCorps Seniors program could fill those needs.

Recruit people 55+ around the region to join the Senior Companion or Elder Mentor volunteer program.

Assist interested applicants with onboarding process, interview applicants with support from supervisor, and track new and interested applicants through volunteer database management system

Organize monthly volunteer retention events for active volunteers in the region

In collaboration with supervisor, develop partnership with schools, senior centers, senior housing facilities, and other volunteer placement sites to identify a site supervisor for volunteers at the site, train site supervisors on AmeriCorps Seniors program, and ensure the placement is set up for volunteers.

Provide onboarding training to new volunteers in the program with support of supervisor

Interviewcurrent volunteers toprovide content fornewsletters, social media, and highlight stories

Collect success and highlight stories from volunteers in the region to be shared with program staff for program promotional materials.

Conduct community needs assessments with Seniors in the region to identify areas of need for senior services and how AmeriCorps Seniors program could fill those needs.

Work with regional organizations and native corporations who also provide elder services to communities in order to collaborate and expand resources.
Performs other duties as assigned.

Work with regional organizations and native corporations who also provide elder services to communities in order to collaborate and expand resources.

Performs other duties as assigned.

Call and recruit potential volunteers to join the program
Visit regional senior serving organizations to develop partnerships
Visit school and Head Start settings where Elder Mentor volunteers are serving
Meet virtually with supervisor at least weekly and daily communication via Teams messenger
Use Sharepoint to access program Flyers and distribute flyers
Use volunteer database management system to track new volunteers and follow up with potential applicants.
Create Flyers and advertisement for program on Canva to distribute to communities
Talk with Elder Volunteers on the phone
Maintain privacy in sensitive situations and follow policies in handling personal identifiable information (PII)

Call and recruit potential volunteers to join the program

Visit regional senior serving organizations to develop partnerships

Visit school and Head Start settings where Elder Mentor volunteers are serving

Meet virtually with supervisor at least weekly and daily communication via Teams messenger

Use Sharepoint to access program Flyers and distribute flyers

Use volunteer database management system to track new volunteers and follow up with potential applicants.

Create Flyers and advertisement for program on Canva to distribute to communities

Talk with Elder Volunteers on the phone

Maintain privacy in sensitive situations and follow policies in handling personal identifiable information (PII)

Preference given to Yupik Speaker for position(s) in the Y-K delta region
Ability to use computer and Microsoft 365 Suite
Comfortable calling and talking on the phone with Elders, Tribe members, and other organizations
Ability to read, comprehend, and follow established policies and procedures.
Ability to manage work time well, prioritize and meet deadlines.
Ability to exercise good judgement, courtesy and tact.
Ability to establish a good rapport with people of diverse cultures and belief systems.
Demonstrated ability to work effectively in a team environment and on their home with remote supervision.
Must demonstrate sound judgment, professional boundaries, ethics, and ability to maintain confidentiality.

Preference given to Yupik Speaker for position(s) in the Y-K delta region

Ability to use computer and Microsoft 365 Suite

Comfortable calling and talking on the phone with Elders, Tribe members, and other organizations

Ability to read, comprehend, and follow established policies and procedures.

Ability to manage work time well, prioritize and meet deadlines.

Ability to exercise good judgement, courtesy and tact.

Ability to establish a good rapport with people of diverse cultures and belief systems.

Demonstrated ability to work effectively in a team environment and on their home with remote supervision.

Must demonstrate sound judgment, professional boundaries, ethics, and ability to maintain confidentiality.

Agency is a mandated tobacco, drug and alcohol-free workplace.
This position is remote; ideal candidate is based out of a location that is a hub to easily access other surrounding communities (Dillingham, Bethel, Fairbanks, Anchorage, Juneau). Communities outside of those will be considered on a case by case basis.
Develops and maintains constructive and cooperative working relationships with others.
Uses computers and computer programs effectively to enter data, create spreadsheets and process information, and develop documents, program and training materials.
Develops specific goals and plans to prioritize, organize, and accomplish work.
Communicates with others outside the organization, representing the organization to customers, the public, and other external sources in person, in writing, or by telephone or e-mail in keeping with current policies & procedures.
Must have the ability to operate the following equipment: desktop computer, telephone, copier, PC printer, and fax machine.

Agency is a mandated tobacco, drug and alcohol-free workplace.

This position is remote; ideal candidate is based out of a location that is a hub to easily access other surrounding communities (Dillingham, Bethel, Fairbanks, Anchorage, Juneau). Communities outside of those will be considered on a case by case basis.

Develops and maintains constructive and cooperative working relationships with others.

Uses computers and computer programs effectively to enter data, create spreadsheets and process information, and develop documents, program and training materials.

Develops specific goals and plans to prioritize, organize, and accomplish work.

Communicates with others outside the organization, representing the organization to customers, the public, and other external sources in person, in writing, or by telephone or e-mail in keeping with current policies & procedures.

Must have the ability to operate the following equipment: desktop computer, telephone, copier, PC printer, and fax machine.

While performing the duties of this job, the employee will regularly grasp, type, see, talk, hear, lift and carry 40 pounds of weight by utilizing proper lifting techniques and working in a safe manner. This position will also be performing physical activities such as climbing, lifting, balancing, walking, stooping, bending, and handling materials.
Occasionally performs sedentary activities that require sitting for long periods and repetitive use of hands, wrists and arms for handling, positioning, moving materials, and manipulating things.
Must be in good general health and free from serious physical, mental health and/or substance abuse issues.
Must be comfortable travelling on small planes to remote communities and staying on the floor of the school depending on the accommodations available in the community.

While performing the duties of this job, the employee will regularly grasp, type, see, talk, hear, lift and carry 40 pounds of weight by utilizing proper lifting techniques and working in a safe manner. This position will also be performing physical activities such as climbing, lifting, balancing, walking, stooping, bending, and handling materials.

Occasionally performs sedentary activities that require sitting for long periods and repetitive use of hands, wrists and arms for handling, positioning, moving materials, and manipulating things.

Must be in good general health and free from serious physical, mental health and/or substance abuse issues.

Must be comfortable travelling on small planes to remote communities and staying on the floor of the school depending on the accommodations available in the community.

JOB SUMMARY: This is a full-time or part-time position, up to 30 hours per week, that will coordinate the implementation of the AmeriCorps Seniors program regionally (representation from southeast, southcentral, Southwest, and Northwest all considered). The AmeriCorps Seniors program provides volunteer opportunities for people 55+ across the state of Alaska. There are two main service types: Elder Mentor-volunteering in schools or Head Starts as a mentor, tutor, or culture bearer; Senior Companion- volunteers other home-bound older adults who need extra assistance in companionship, transportation or respite services. The Volunteer Coordinator will recruit, onboard, and initiate site placements in the region where they are located. In collaboration with their supervisor, the volunteer coordinator will support volunteers in both the Senior companion and the Elder Mentor program This position will require regular travel to communities in the region. Position is based in Dillingham. The position will be remote, and applicants should be able to work from their home in Dillingham.

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:

Recruit people 55+ around the region to join the Senior Companion or Elder Mentor volunteer program.

Assist interested applicants with onboarding process, interview applicants with support from supervisor, and track new and interested applicants through volunteer database management system

Organize monthly volunteer retention events for active volunteers in the region

Provide onboarding training to new volunteers in the program with support of supervisor

Interviewcurrent volunteers toprovide content fornewsletters, social media, and highlight stories

Collect success and highlight stories from volunteers in the region to be shared with program staff for program promotional materials.

Conduct community needs assessments with Seniors in the region to identify areas of need for senior services and how AmeriCorps Seniors program could fill those needs.

OTHER RESPONSIBILITIES:

Work with regional organizations and native corporations who also provide elder services to communities in order to collaborate and expand resources.

Performs other duties as assigned.

WORK ACTIVITIES:

Call and recruit potential volunteers to join the program

Visit regional senior serving organizations to develop partnerships

Visit school and Head Start settings where Elder Mentor volunteers are serving

Meet virtually with supervisor at least weekly and daily communication via Teams messenger

Use Sharepoint to access program Flyers and distribute flyers

Use volunteer database management system to track new volunteers and follow up with potential applicants.

Create Flyers and advertisement for program on Canva to distribute to communities

Talk with Elder Volunteers on the phone

Maintain privacy in sensitive situations and follow policies in handling personal identifiable information (PII)

COMPETENCIES, SKILLS, AND ABILITIES:

Preference given to Yupik Speaker for position(s) in the Y-K delta region

Ability to use computer and Microsoft 365 Suite

Comfortable calling and talking on the phone with Elders, Tribe members, and other organizations

Ability to read, comprehend, and follow established policies and procedures.

Ability to manage work time well, prioritize and meet deadlines.

Ability to exercise good judgement, courtesy and tact.

Ability to establish a good rapport with people of diverse cultures and belief systems.

Demonstrated ability to work effectively in a team environment and on their home with remote supervision.

Must demonstrate sound judgment, professional boundaries, ethics, and ability to maintain confidentiality.

WORK ENVIRONMENT / JOB CONDITIONS:

Agency is a mandated tobacco, drug and alcohol-free workplace.

Develops and maintains constructive and cooperative working relationships with others.

Uses computers and computer programs effectively to enter data, create spreadsheets and process information, and develop documents, program and training materials.

Develops specific goals and plans to prioritize, organize, and accomplish work.

Must have the ability to operate the following equipment: desktop computer, telephone, copier, PC printer, and fax machine.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Occasionally performs sedentary activities that require sitting for long periods and repetitive use of hands, wrists and arms for handling, positioning, moving materials, and manipulating things.

Must be in good general health and free from serious physical, mental health and/or substance abuse issues.

Must be comfortable travelling on small planes to remote communities and staying on the floor of the school depending on the accommodations available in the community.

POSITION TYPE / EXPECTED HOURS OF WORK:
This is a full-time or part-time position up to 30 hours per week. Days and hours of work are flexible and may include overtime during site travel. Occasional evening and weekend work may be required as job duties demand. Cannot exceed 30 Hours/week. This position is based in Dillingham.

TRAVEL:
Travel to remote communities is required. Site visit will last 1-3 nights depending on the community. It is not required that position drives a car as all site visits will likely be accessed via small plane.

EMPLOYMENT REQUIREMENTS AND REQUIRED EDUCATION:

Must be at least 18 years of age.

Must pass state and federal background checks, including fingerprints.

BA or Associates degree or three years qualifying experience in elder care, volunteer management, rural community development, or related fields.

Responsible work ethic with reliable attendance.

Employees are expected to remain alert, attentive, and fully engaged in their responsibilities during all working hours. Sleeping while on duty is strictly prohibited.

Proven ability and willingness to be self-directed in problem solving and decision-making and perform basic assignments with little or no direct supervision while also working effectively as a team member.

Demonstrated intermediate level computer skills necessary to use and create documents and reports, spreadsheets, workshop materials and slide presentations, and to enter data into intricate database programs. Proficient use of Microsoft Word, Excel, PowerPoint, Publisher, and Outlook required.

Must keep all matters concerning participants in strictest confidence as required by HIPAA privacy and the 42 CFR, Part II confidentiality regulations.

Must be able to provide own transportation to meet work schedule requirements.

PREFERRED EDUCATION AND EXPERIENCE:

Two to three years of experience working in program coordination and implementation

Experience working with Tribes, City Governments, or Non-profits

BENEFITS:As a full time, regular employee, you will be eligible to participate in our competitivebenefits programs on the first day of the month after your 60th day of employment, including but not limited to: