Remote Veterinary Nutrition & Quality Specialist

Sundays for Dogs, Inc.; Cleveland (OH); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Unlimited PTO

Equity program

401(k) plan with employer match

Annual work-from-home stipend

Competitive Medical, Dental, Vision

Job summary

Sundays for Dogs, Inc. is seeking a Nutrition & Quality Specialist to translate canine nutrition science into clear guidance for pet parents.

You’ll collaborate with Customer Care, Food Quality & Safety, R&D, and Veterinary teams to ensure safe, accurate information while supporting product quality. This fully-remote role includes occasional trips to our Cleveland, OH headquarters and requires 2+ years veterinary experience, strong nutrition knowledge, and excellent communication skills.

Qualifications

• Veterinary background with 2+ years in clinical setting; RVT/LVT/CVT preferred.
• Strong foundational knowledge of canine nutrition and dietary needs.
• Excellent ability to translate veterinary/scientific info into clear guidance for pet parents.
• Genuine customer focus with strong documentation and escalation skills.
• Self-starter with ability to work remotely and manage responsibilities independently.
• Tech-savvy with customer support platforms and digital tools.

Responsibilities

• Serve as primary contact for escalated inquiries related to canine nutrition, ingredients, quality, and safety.
• Explain nutrition concepts, ingredient functions, feeding guidelines, and dietary transitions clearly.
• Assist customers with food sensitivities, digestion, and life-stage needs; advise when veterinary consult is appropriate.
• Collaborate with Customer Care, Food Quality & Safety, R&D, and Veterinary teams to ensure accurate communications.
• Investigate, document, and escalate product quality concerns per protocols.
• Maintain records of inquiries, investigations, and resolutions.

Skills

Canine nutrition knowledge

Scientific communication

Customer education

Attention to detail

Remote work mindset

Problem-solving

Education

Veterinary Technician/Assistant (RVT/LVT/CVT preferred)

Tools

Zendesk

Documentation systems

Job description

Sundays for Dogs, Inc. is seeking a Nutrition & Quality Specialist to translate canine nutrition science into clear guidance for pet parents.

You’ll collaborate with Customer Care, Food Quality & Safety, R&D, and Veterinary teams to ensure safe, accurate information while supporting product quality. This fully-remote role includes occasional trips to our Cleveland, OH headquarters and requires 2+ years veterinary experience, strong nutrition knowledge, and excellent communication skills.