Remote Venture Associate - Build & Scale Emerging Funds

Geek; Valley (AL); Remote; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical and dental coverage

401K benefits

Flexible PTO

Job summary

Decile Group is hiring a Venture Associate to serve as the primary relationship lead for a portfolio of emerging venture capital firms. You’ll help fund managers build and scale their funds by understanding their needs, connecting them with resources, and ensuring exceptional support across our platform.

This dynamic, relationship-centered role sits at the intersection of venture capital, operations, and SaaS customer success, requiring strong communication and problem-solving skills in a

Qualifications

• 3+ years in customer success, account management, or client operations for a high-touch SaaS or professional services company.
• 1–2+ years in venture capital, fund administration, startup finance, or related ecosystem experience.
• Deep digital literacy and comfort learning new tools quickly (CRMs, project tracking, finance systems, etc.).
• Proven ability to navigate complex, cross-functional customer issues and keep multiple stakeholders aligned.
• Strong written and verbal communication; composed and professional on video calls and in high-stress moments.

Responsibilities

• Serve as the primary contact for a portfolio of venture capital managers.
• Understand each fund’s stage, goals, and operational needs, and help them leverage the VC Lab and Decile Group ecosystem.
• Coordinate with internal teams (legal, finance, product, operations) to ensure timely, high-quality support.
• Track and manage interactions, follow-ups, and outcomes using our internal tools.
• Identify opportunities to improve the fund manager journey and share insights across the team.
• Learn continuously about the venture ecosystem and help improve our product and processes.

Skills

Customer success

Account management

Venture capital familiarity

Cross-functional collaboration

Communication skills

Emotional intelligence

Problem solving

Global distributed teams

Job description

Decile Group is hiring a Venture Associate to serve as the primary relationship lead for a portfolio of emerging venture capital firms. You’ll help fund managers build and scale their funds by understanding their needs, connecting them with resources, and ensuring exceptional support across our platform.

This dynamic, relationship-centered role sits at the intersection of venture capital, operations, and SaaS customer success, requiring strong communication and problem-solving skills in a