Remote Vacation Planner & Travel Concierge

Xplore World Agency; United States; Remote; USD 32,000 - 52,000; Full time

Job summary

Xplore World Agency is seeking a remote Vacation Planner to coordinate vacation details, review client requests, research top packages, and present quotes. You will confirm package prices and enter payment information to finalize bookings.

Responsibilities include collecting client data, protecting confidential information, processing deposits, verifying spelling, ensuring signed credit card authorizations, updating contact details, and engaging in ongoing training with the company and vendors.

Qualifications

• Must be 18 years of age.
• Must reside in the United States.
• Must have a smart phone or computer with reliable internet or wifi access.
• Must be willing to learn and be coachable.
• Must be comfortable working with minimal supervision.

Responsibilities

• Collecting all client information.
• Follow security procedures to ensure the client’s information remains confidential.
• Process deposits and payments.
• Verify spelling of all names & addresses involved.
• Ensure the credit card authorization form is signed and returned in a timely manner, prior to releasing the client's travel documents.
• Keep updated client contact information.
• Participate in ongoing company and vendor training.

Skills

Customer service

Attention to detail

Phone/online communication

Job description

Xplore World Agency is seeking a remote Vacation Planner to coordinate vacation details, review client requests, research top packages, and present quotes. You will confirm package prices and enter payment information to finalize bookings.

Responsibilities include collecting client data, protecting confidential information, processing deposits, verifying spelling, ensuring signed credit card authorizations, updating contact details, and engaging in ongoing training with the company and vendors.