Remote Vacation Planner & Travel Concierge

Careers In Travel | Destination Planners; Los Angeles (CA); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible remote schedule

Comprehensive training and mentorship

Access to exclusive travel perks and discounts

Growth opportunities within the travel services industry

Job summary

A travel planning company is seeking a Customer Service Vacation Planner for a flexible, fully remote position. You'll provide exceptional service by assisting clients with their travel plans, managing bookings, and coordinating vacation experiences. Strong communication skills and the ability to multitask are essential. Previous experience in customer service or travel is a plus. The role offers income-earning possibilities based on performance and access to exclusive travel perks.

Qualifications

• Strong customer service skills and a professional, friendly demeanor.
• Excellent written and verbal communication abilities.
• Ability to multitask and manage time effectively in a remote setting.
• Basic computer skills and reliable internet connection.
• Previous customer service or travel industry experience is a plus.

Responsibilities

• Provide exceptional customer service to clients via phone, email, and online communication.
• Assist clients with vacation planning, including destination selection, accommodations, activities, and transportation.
• Prepare and present travel quotes and options based on client preferences.
• Handle booking arrangements and ensure accurate documentation.
• Maintain ongoing communication with clients before, during, and after their trips.
• Collaborate with travel partners and suppliers to secure the best options for clients.

Skills

Customer service skills

Written and verbal communication

Multitasking

Basic computer skills

Job description

A travel planning company is seeking a Customer Service Vacation Planner for a flexible, fully remote position. You'll provide exceptional service by assisting clients with their travel plans, managing bookings, and coordinating vacation experiences. Strong communication skills and the ability to multitask are essential. Previous experience in customer service or travel is a plus. The role offers income-earning possibilities based on performance and access to exclusive travel perks.