Remote Vacation Planner & Client Concierge

Destination Knot; New York (NY); Remote; USD 50,000 - 70,000; Full time

Job summary

RemoteFetch is looking for a Remote Client Services professional to assist with vacation planning activities. This role requires strong organizational and communication skills as you support clients in organizing their travel details from anywhere.

Ideal candidates will thrive in a flexible work environment and bring previous customer service experience. The position offers training and ongoing support, allowing you to grow your skills while helping clients plan memorable vacations.

The salary range for this position is between $50,000 and $70,000 annually.

Qualifications

• Strong organizational skills and attention to detail.
• Clear written and verbal communication abilities.
• Ability to work remotely and manage time effectively.
• Comfortable using online platforms and digital tools.
• Previous customer service or administrative experience preferred.

Responsibilities

• Provide client support throughout the vacation planning process.
• Assist with researching destinations, accommodations, and activity options.
• Collect and organize required trip details and preferences.
• Prepare and update itinerary information and related documentation.
• Communicate clearly with clients to ensure all questions are answered.
• Maintain accurate client profiles and update internal systems as needed.
• Coordinate follow-ups and scheduling to ensure timely completion of planning tasks.
• Support the booking process by confirming details and providing administrative assistance.

Skills

Strong organizational skills

Clear written and verbal communication

Ability to work remotely

Using online platforms and digital tools

Customer service experience

Professionalism and proactiveness

Job description

RemoteFetch is looking for a Remote Client Services professional to assist with vacation planning activities. This role requires strong organizational and communication skills as you support clients in organizing their travel details from anywhere.

Ideal candidates will thrive in a flexible work environment and bring previous customer service experience. The position offers training and ongoing support, allowing you to grow your skills while helping clients plan memorable vacations.

The salary range for this position is between $50,000 and $70,000 annually.