Remote Travel Experience Planner

Hopesglobalgetaways; Rome (GA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Comprehensive training

Mentorship

Career development

Performance incentives

Travel discounts

Supportive team environment

Learning resources

Job summary

Hopesglobalgetaways is seeking Travel Booking Experience Advisors to support clients in planning memorable travel experiences from a fully remote setup. You will assist with vacation planning inquiries, research options, and present personalized itineraries while coordinating reservations and travel details.

The role emphasizes strong communication, excellent customer service, organization, and the ability to work independently in a remote team environment, with ongoing training and development

Qualifications

• Strong verbal and written communication skills.
• Excellent customer service and relationship-building abilities.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities while maintaining attention to detail.

Responsibilities

• Assist clients with vacation planning inquiries and travel-related requests.
• Learn about traveler preferences, budgets, interests, and trip goals.
• Research destinations, resorts, cruises, hotels, transportation, excursions, and vacation packages.
• Present personalized travel options that align with client expectations and needs.
• Support the coordination of reservations, travel schedules, and itinerary details.
• Provide booking confirmations, travel documentation, and important trip information.
• Assist with itinerary adjustments, special accommodations, and travel updates.
• Review reservation details and travel arrangements for accuracy and completeness.
• Monitor upcoming departures and help ensure travel plans remain organized and on schedule.
• Maintain detailed client records, notes, and communication history within company systems.
• Utilize supplier resources, company tools, and training materials to support travelers.
• Participate in ongoing training, destination education, and professional development opportunities.

Skills

Verbal communication

Written communication

Customer service

Organization

Time management

Multitasking

Tech proficiency

Independence

Reliability

Tools

CRM systems

Communication software

Job description

Hopesglobalgetaways is seeking Travel Booking Experience Advisors to support clients in planning memorable travel experiences from a fully remote setup. You will assist with vacation planning inquiries, research options, and present personalized itineraries while coordinating reservations and travel details.

The role emphasizes strong communication, excellent customer service, organization, and the ability to work independently in a remote team environment, with ongoing training and development