Remote VA Internship

Damian Knowles; United States; Remote; USD 50,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Flexible work environment

Supportive global team

Job summary

A leading communication and support firm seeks an organized and proactive individual to manage multiple communication channels, including email and phone, while ensuring client satisfaction. The ideal candidate will possess strong communication and organizational skills, familiarity with CRM systems like Zoho, and the ability to multitask effectively in a fast-paced setting. This role offers competitive pay for a 40-hour workweek within a flexible and supportive global team environment.

Qualifications

• Experience in administrative or customer service roles.
• Strong proficiency in writing, graphic design, web development.
• Excellent verbal and written English communication skills.

Responsibilities

• Manage communication channels including email, phone, and messaging.
• Proactively initiate outbound communication with stakeholders.
• Populate and configure Zoho CRM daily.
• Populate and configure Zoho CRM daily.
• Proofread and format documents on day one.
• Use CapCut for background communication tasks.
• Resolve all client communications by end of business day.
• Ensure vendor communications and statements are accurate; follow up as needed.
• Strategically review the calendar and inform the executive of important upcoming tasks/bills.
• Set up auto-pay for bills to minimize manual work.
• Route sales-related communications to the appropriate sales team.

Skills

Strong communication skills

Organizational skills

Proficiency in CRM systems

Video editing tools

Ability to work independently

Graphic design

Web development

Spreadsheet management

Multitasking

Remote work experience

Education

Bachelor’s degree

Administrative or customer service experience

Tools

Zoho CRM

Capcut

Job description

• Manage multiple communication channels seamlessly, including email, phone, and messaging
• Proactively initiate outbound communication with clients, vendors, and other stakeholders starting at 7 AM each day
• Review customer/client profiles and stay up-to-date on the top 3 priority profiles
• Populate and configure the company's Zoho CRM system on a daily basis
• Proofread and properly format documents on day one
• Use video editing tools like Capcut for background communication tasks
• Resolve all client communications by the end of each business day
• Ensure vendor communications and statements are accurate, and follow up on necessary tasks
• Strategically review the calendar and inform the executive of important upcoming tasks or bills that need to be paid
• Set up auto-pay for bills to minimize manual involvement
• Route any sales-related communications to the appropriate sales team

Work Hours:

• Expected to work 8 hours per day with a 1-hour lunch break
• Required to start at 5 AM to be fully prepared by 7 AM

Other Requirements:

• Ability to work independently and proactively
• Strong communication and organizational skills
• Proficiency in CRM systems, document formatting, and video editing tools
• Familiarity with federal contracting and grants

Requirements

• Bachelor’s degree or higher; administrative or customer service experience preferred.
• Strong proficiency in writing, graphic design, web development, and spreadsheet management.
• Excellent verbal and written English communication skills.
• Ability to multitask, stay organized, and adapt in a fast-paced environment.
• Stable internet and a suitable remote workspace.
• Competitive pay for a 40-hour workweek.
• Flexible, supportive work environment with a global team.

Apply now to enhance your skills and grow with us!

Damian Knowles is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.