Remote UX/UI Designer & User Researcher (MOD SC Cleared)

Octopus Computer Associates

United States

Remote

USD 64,000 - 107,000

Full time

3 days ago

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Job summary

Octopus Computer Associates is seeking a UX/UI/UR Designer & User Researcher to ensure our digital products are user-centred, intuitive, accessible, and aligned with business goals. You will work across Power Platform, ServiceNow and other services, blending research, interaction design and visual design to improve adoption and satisfaction.

You will collaborate with stakeholders, developers, architects and end users to validate needs, balance UX with business and technical constraints, and

Qualifications

Experience in UX design, UI design and user research.
Strong understanding of User-Centred Design (UCD) principles.
Experience designing digital products, applications or services.
Ability to create user journeys, wireframes and interactive prototypes.
Experience conducting user interviews, workshops and usability testing.
Strong stakeholder management and workshop facilitation skills.
Excellent communication and presentation skills.
Experience using Figma.

Responsibilities

Plan and conduct user research activities including interviews, workshops, surveys, observation sessions and usability testing.
Develop user personas, user journeys, empathy maps and service blueprints.
Identify user pain points, opportunities and unmet needs.
Analyse qualitative and quantitative data to generate actionable insights.
Present findings and recommendations to stakeholders in a clear and engaging manner.
Create user flows, wireframes, prototypes and interaction designs.
Define intuitive navigation structures and user journeys.
Design solutions that reduce complexity and improve task completion.
Apply user-centred design principles throughout the product life cycle.
Validate designs through testing and iterative feedback.
Produce high-fidelity user interface designs and design assets.
Ensure consistency with client branding, design systems and accessibility standards.
Create responsive designs for desktop and mobile experiences.
Work closely with development teams to support implementation and maintain design quality throughout delivery.

Skills

User research

UX design

UI design

User-centred design

Stakeholder management

Workshop facilitation

Communication

Presentation

Tools

Figma

Power Platform

ServiceNow

Job description

You will collaborate with stakeholders, developers, architects and end users to validate needs, balance UX with business and technical constraints, and

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