UX/UI Designer (Remote)

GovCIO; United States; Remote; USD 100,000 - 115,000; Full time

Job summary

GovCIO is seeking a UX/UI Designer to support a growing portfolio of VA digital experiences. This fully remote role within the United States collaborates with Product Managers, UI Designers, SMEs and the UX Lead to improve usability, adoption, and workflow for veterans and clinical users.

The role conducts usability sessions, creates high‑fidelity prototypes in Figma/Adobe XD under Human‑Centered Design, and translates research into testable designs that meet federal accessibility standards.

Qualifications

• Bachelor’s degree in relevant discipline or equivalent practical experience.
• 3-6 years of relevant UX, UI, usability, product design, or related commensurate experience.
• Experience supporting usability evaluations, task-based testing, or user-centered product validation
• Experience collaborating with product managers, designers, and developers
• Demonstrated understanding and experience creating UI designs and high-fidelity, interactive prototypes using tools such as Figma, or Adobe XD, anchored in Human-Centered Design (HCD) principles and informed by user research
• Strong written, analytical, facilitation, and communication skills

Responsibilities

• Support UX/UI execution for an assigned product portfolio, partnering with PMs, UI Designers, SMEs, and stakeholders
• Partner with designers and independently create UI designs and high-fidelity prototypes grounded in Human-Centered Design (HCD) principles, ensuring solutions align with veteran/staff needs, clinical workflows, and usability best practices
• Develop task-based UAT scenarios and success criteria aligned to user workflows and release objectives
• Support and facilitate UAT sessions, including preparation, facilitation, observation, synthesis of findings, and recommendations
• Conduct or support lightweight user touchpoints such as usability sessions, feedback reviews, and validation activities
• Support iterative improvements based on user feedback, UAT findings, HCD input, and stakeholder feedback
• Identify and elevate usability risks, insights, and opportunities to PMs and the UX Lead
• Participate in accessibility and usability forums supporting continuous product improvement
• Contribute to product recommendations that improve user adoption, workflow, and experience quality

Skills

UX/UI design

Prototyping

Figma

Adobe XD

Human-Centered Design

Usability testing

Collaboration

Communication

Education

Bachelor's degree or equivalent

Tools

Figma

Adobe XD

Job description

GovCIO is seeking a UX/UI Designer to support a growing portfolio of VA digital experiences. This role will execute user-centered design and validation activities in close partnership with Product Managers, UI Designers, SMEs, and the UX Lead, helping improve usability, adoption, and workflow alignment for Veterans and clinical users. This is a fully remote role located within the United States.

Responsibilities

This role is hands-on and execution-focused, supporting user-centered validation activities across the product lifecycle, including usability sessions, UAT, and iterative design improvements informed by user feedback and operational context. The designer will also contribute UI design and high-fidelity prototyping work grounded in Human-Centered Design (HCD) principles, translating research insights and user needs into tangible, testable design artifacts.

• Support UX/UI execution for an assigned product portfolio, partnering with PMs, UI Designers, SMEs, and stakeholders
• Partner with designers and independently create UI designs and high-fidelity prototypes grounded in Human-Centered Design (HCD) principles, ensuring solutions align with veteran/staff needs, clinical workflows, and usability best practices
• Develop task-based UAT scenarios and success criteria aligned to user workflows and release objectives
• Support and facilitate UAT sessions, including preparation, facilitation, observation, synthesis of findings, and recommendations
• Conduct or support lightweight user touchpoints such as usability sessions, feedback reviews, and validation activities
• Support iterative improvements based on user feedback, UAT findings, HCD input, and stakeholder feedback
• Identify and elevate usability risks, insights, and opportunities to PMs and the UX Lead
• Participate in accessibility and usability forums supporting continuous product improvement
• Contribute to product recommendations that improve user adoption, workflow, and experience quality

Qualifications

Required Skills and Experience

• Bachelor’s degree in relevant discipline or equivalent practical experience.
• 3-6 years of relevant UX, UI, usability, product design, or related commensurate experience.
• Experience supporting usability evaluations, task-based testing, or user-centered product validation
• Experience collaborating with product managers, designers, and developers
• Demonstrated understanding and experience creating UI designs and high-fidelity, interactive prototypes using tools such as Figma, or Adobe XD, anchored in Human-Centered Design (HCD) principles and informed by user research
• Strong written, analytical, facilitation, and communication skills

Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance

Preferred Qualifications

• Experience supporting healthcare, telehealth, or government digital products
• Familiarity with accessibility principles and inclusive design
• Experience working within Agile product teams
• Experience supporting the Department of Veterans Affairs or familiarity with VA systems

Posted Salary Range
USD $100,000.00 - USD $115,000.00 /Yr.