Remote UX/UI Designer for Government VA Systems

GovCIO; Richmond (VA); Remote; USD 100,000 - 115,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is seeking an experienced UX/UI Designer to advance VA digital experiences through user-centered design and validation activities. You will work with PMs, UI designers, SMEs, and the UX Lead to improve usability and adoption for veterans and clinical users in a fully remote U.S. role.

You will contribute UI designs and high-fidelity prototypes, translate research into testable artifacts, and support usability tests, UAT, and iterative improvements across the product lifecycle.

Qualifications

• Experience supporting usability evaluations, task-based testing, or user-centered product validation
• Experience collaborating with product managers, designers, and developers
• Demonstrated ability to create UI designs and high-fidelity, interactive prototypes grounded in Human-Centered Design (HCD) and informed by user research
• Strong written, analytical, facilitation, and communication skills

Responsibilities

• Support UX/UI execution for an assigned product portfolio, partnering with PMs, UI Designers, SMEs, and stakeholders
• Partner with designers and independently create UI designs and high-fidelity prototypes grounded in Human-Centered Design (HCD) principles, ensuring solutions align with veteran/staff needs, clinical workflows, and usability best practices
• Develop task-based UAT scenarios and success criteria aligned to user workflows and release objectives
• Support and facilitate UAT sessions, including preparation, facilitation, observation, synthesis of findings, and recommendations
• Conduct or support lightweight user touchpoints such as usability sessions, feedback reviews, and validation activities
• Support iterative improvements based on user feedback, UAT findings, HCD input, and stakeholder feedback
• Identify and elevate usability risks, insights, and opportunities to PMs and the UX Lead
• Participate in accessibility and usability forums supporting continuous product improvement
• Contribute to product recommendations that improve user adoption, workflow, and experience quality

Skills

UX design

UI design

Prototyping

User research

Communication

Education

Bachelor’s degree or equivalent practical experience

Tools

Figma

Adobe XD

Job description

GovCIO is seeking an experienced UX/UI Designer to advance VA digital experiences through user-centered design and validation activities. You will work with PMs, UI designers, SMEs, and the UX Lead to improve usability and adoption for veterans and clinical users in a fully remote U.S. role.

You will contribute UI designs and high-fidelity prototypes, translate research into testable artifacts, and support usability tests, UAT, and iterative improvements across the product lifecycle.