Remote UX Researcher: Shape Player Experience & Growth

Ruby Labs Ltd; Athens (GA); Remote; USD 70,000 - 120,000; Full time

Benefits offered by this job

Remote work

Unlimited PTO

Paid holidays

MacBook provided

Independent contractor option

Job summary

Ruby Labs Ltd is seeking a UX Researcher to shape the player experience by uncovering actionable user insights. You will lead qualitative and quantitative studies, collaborate with Product, Design, and Data teams, and translate findings into decisions that improve engagement and outcomes.

You’ll leverage tools like Figma/Visily, analytics platforms, and AI assistance to synthesize data and communicate clear recommendations to stakeholders. This is a remote role with global collaboration.

Qualifications

• 2+ years of hands-on UX research experience.
• Experience conducting user interviews, usability tests, and surveys—moderated and unmoderated.
• Familiarity with analytics and behavioral tools such as Mixpanel, Hotjar, FullStory, or Google Analytics.
• Strong analytical mindset; ability to synthesize qualitative and quantitative data into actionable insights.
• Excellent written and verbal communication; able to present research to non-research audiences.
• Advanced AI user — comfortable leveraging AI tools to accelerate synthesis and surface patterns.
• English fluency required.

Responsibilities

• User Research Operations — Plan and execute qualitative and quantitative studies across the full player journey.
• Behavioral Analysis — Analyze user behavior across our platform using analytics tools, session recordings, heatmaps, and funnel data.
• Competitor & Market Research — Benchmark UX against industry standards and identify gaps.
• Wireframing & Prototyping — Use Figma or Visily to translate insights into wireframes and prototypes.
• User Personas & Journey Mapping — Develop player personas and journey maps to inform strategy.
• Cross-Functional Collaboration — Work with Product, Designers, and Developers to embed insights.
• Stakeholder Reporting — Present findings clearly to stakeholders in accessible formats.
• UX Standards — Champion accessibility and usability best practices across initiatives.
• Continuous Discovery — Identify new research questions and monitor UX trends.

Skills

UX research

Tools

Figma

Visily

Mixpanel

Hotjar

FullStory

Google Analytics

Job description

Ruby Labs Ltd is seeking a UX Researcher to shape the player experience by uncovering actionable user insights. You will lead qualitative and quantitative studies, collaborate with Product, Design, and Data teams, and translate findings into decisions that improve engagement and outcomes.

You’ll leverage tools like Figma/Visily, analytics platforms, and AI assistance to synthesize data and communicate clear recommendations to stakeholders. This is a remote role with global collaboration.