Remote Utilization Management Supervisor

Humana; United States; On-site; USD 71,000 - 98,000; Full time

Job summary

Humana is seeking a Supervisor, UM Administration to lead a team performing utilization management administration, ensuring adherence to guidelines and policies while applying independent judgment to solve problems. The role oversees 14-25 associates and reports to management, coordinating day-to-day operations and ensuring consistency across the team.

Responsibilities include supervising colleagues, removing obstacles, providing training, and driving process improvements.

Qualifications

• Associate Degree or 1-3 years experience in a team leadership or supervisory position.
• Proficiency in Microsoft Office Word, Excel and PowerPoint.
• Able to give direction and make sound business decisions.
• Ability to exercise sound judgement and engage in ethical behavior.
• Exceptional verbal and written communication skills.
• Strong attention to detail.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Responsibilities

• Performs escalated or more complex work of a similar nature, and supervises others.
• Coordinates and provides day-to-day oversight to associates.
• Ensures consistency in execution across team.
• Holds team members accountable for following established policies.
• Communicates regularly and effectively with associates, and works to remove obstacles for staff.
• Leads and empowers direct reports in a way that supports the growth and development of both competencies and contributions.
• Utilizes knowledge and experience to provide on-going training and support to team members.
• Helps team achieve goals and has responsibility for personnel issues, including required discipline.
• Identify projects and process improvements to drive business forward.

Skills

Team leadership

Communication

Attention to detail

Decision making

Ethical behavior

Education

Associate Degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Humana is seeking a Supervisor, UM Administration to lead a team performing utilization management administration, ensuring adherence to guidelines and policies while applying independent judgment to solve problems. The role oversees 14-25 associates and reports to management, coordinating day-to-day operations and ensuring consistency across the team.

Responsibilities include supervising colleagues, removing obstacles, providing training, and driving process improvements.