A health services company is looking for a Utilization Management Representative I to coordinate precertification and prior authorization cases. The role is primarily virtual, requiring customer service experience and strong communication skills. Candidates must be located within reasonable commuting distance to Miami or Tampa, FL. The position offers a Monday-Friday schedule with potential overtime and insight into healthcare service. Join us in making healthcare simpler and better for our communities.
Qualifications
Requires high school diploma or GED and a minimum of 1 year of customer service or call-center experience.
Strong verbal and written communication skills are essential.
Experience in healthcare or health insurance field preferred.
Responsibilities
Manage incoming calls and post service claims.
Determine contract and benefit eligibility.
Authorize inpatient admission and outpatient precertification.
Skills
Customer service experience
Strong verbal and written communication
Attention to details
Critical thinking
Problem-solving
Education
High school diploma or GED
Tools
Digital tools and platforms
Job description
A health services company is looking for a Utilization Management Representative I to coordinate precertification and prior authorization cases. The role is primarily virtual, requiring customer service experience and strong communication skills. Candidates must be located within reasonable commuting distance to Miami or Tampa, FL. The position offers a Monday-Friday schedule with potential overtime and insight into healthcare service. Join us in making healthcare simpler and better for our communities.