Remote Utility Sales Support Specialist

ABB; California (MO); On-site; USD 59,000 - 94,000; Full time

Benefits offered by this job

Health benefits

Vision benefit

Life insurance

Job summary

ABB in the United States is seeking an Inside Sales Support professional for the Utility Sales segment. This remote role reports to the Inside Sales Director and involves coordinating order entry, tracking, and bid inputs with local units.

You will use ABB tools, ensure on-time delivery, and support multiple projects while adapting to shifting priorities. Some travel to customer sites or ABB facilities may be required.

Qualifications

• Bachelor’s degree in engineering, business or related field preferred.
• Minimum 3 years of technical customer support experience in Industrial, Utility or related fields.
• General knowledge of power transmission & distribution products/systems preferred.
• Previous experience with business to business customer support preferred.
• Must have knowledge and skill in utilization of computer databases; empower experience preferred.
• Candidates must already have a work authorization that allows them to work for ABB in United States.

Responsibilities

• Utilize ABB's tools and processes including product configuration tools, order entry and business systems.
• Coordinate activities with local business units to track orders and assure on-time customer delivery.
• Coordinate input from local business units and other ABB groups to ensure bid proposals meet customer requirements.
• Simultaneously process information on multiple projects and respond to changes in priorities.
• Attend meetings to exchange information and analyze contract requirements.
• Duties may require domestic travel to customer location or ABB site.
• Initiate change orders and expedite collection of overdue invoices.
• May require periodic customer reporting for outstanding orders, Vendor Managed Inventory or Blanket Order management.

Skills

Technical customer support

Power transmission knowledge

B2B communication

Database skills

Education

Bachelor’s degree in engineering, business or related field

Job description

ABB in the United States is seeking an Inside Sales Support professional for the Utility Sales segment. This remote role reports to the Inside Sales Director and involves coordinating order entry, tracking, and bid inputs with local units.

You will use ABB tools, ensure on-time delivery, and support multiple projects while adapting to shifting priorities. Some travel to customer sites or ABB facilities may be required.