Remote Underwriting Manager, TPO Specialty Products

Lensa; Lansing (MI); Remote; USD 140,000 - 170,000; Full time

Job summary

A leading company is seeking a Remote Underwriting Manager for Specialty Products. This role involves managing underwriting teams, ensuring compliance with guidelines, and enhancing operational efficiency. The ideal candidate will have expertise in specialty products and strong leadership skills. Join a dynamic team and enjoy comprehensive benefits while working from home.

Benefits

Comprehensive healthcare plans

50% match on 401(k) contributions

Discounts on fitness, dining, retail

Customized training to advance your career

Employee referral bonuses

Educational reimbursement

Community support through Carrington Charitable Foundation

Qualifications

• Expert knowledge of specialty products underwriting.
• Strong interpersonal and communication skills.
• Experience in a paperless environment preferred.

Responsibilities

• Manage a team of specialized product underwriters.
• Establish operational controls to maintain quality standards.
• Recruit and interview for open underwriting positions.

Skills

Organizational skills

Interpersonal skills

Analytical skills

Communication skills

Negotiation skills

Tools

Excel

Word

Job description

Remote Underwriting Manager, TPO Specialty Products

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Our Specialty Products Underwriting Manager is responsible for ensuring all specialty products loans are underwritten in accordance with company and investor guidelines, following company policies and procedures. Serves as a subject matter expert in non-qualified specialty products underwriting for wholesale and correspondent channels. Makes sound underwriting decisions and ensures all decisions meet legal and policy requirements. Performs all duties in accordance with company policies, procedures, and all state and federal regulations. The target pay range for this position is $140,000 - $170,000 per year, plus a quarterly bonus.

What You’ll Do

• Manage a team of specialized product underwriters (non-agency/purchase products) across wholesale and correspondent channels.
• Perform management responsibilities including hiring, training, planning, assigning work, monitoring performance, rewarding, disciplining, addressing complaints, and resolving problems.
• Mentor and train underwriters to ensure top performance.
• Monitor performance, quality of work, technical abilities, and risk analysis of underwriters.
• Provide technical and guideline training, recommend improvements, and conduct ongoing training as needed.
• Establish operational controls to maintain and improve quality and service standards within the department.
• Define and monitor productivity standards and performance goals, ensuring they are met regularly.
• Oversee pipeline activities to ensure timelines are followed, customer follow-up is proper, and quality control scores meet guidelines.
• Analyze LOS production reports and update senior management on turn-times.
• Review files for quality, provide second signatures for files outside of authorities.
• Assist in developing underwriting guidelines and training materials; stay updated on industry changes affecting company policies and procedures.
• Work with senior management to establish department goals and objectives.
• Develop processes to improve team and department performance, reduce costs, and enhance customer service.
• Respond to audits, investor reviews, and quality control reports; establish corrective actions to prevent recurring issues.
• Recruit and interview for open underwriting positions.
• Assign files to balance workload.
• Perform underwriting duties during peak volumes or staff shortages if necessary.
• Perform other duties as assigned.

What You’ll Need

• Expert knowledge of specialty products underwriting and familiarity with FNMA, FHLMC, and Government guidelines.
• Ability to understand complex issues, negotiate, and integrate different viewpoints.
• Decisiveness impacting department credibility, operations, and services.
• Organizational skills to prioritize work schedules effectively.
• Strong interpersonal and communication skills, adaptable to various management styles.
• Excellent written and verbal communication skills.
• Strong organizational, problem-solving, and analytical skills.
• Proficiency in PC skills, including Excel and Word.
• Ability to maintain high performance levels consistently.
• Capacity to understand complex problems and collaborate on solutions.
• Strong negotiation skills.
• Experience in a paperless environment preferred.

Our Company

Carrington Mortgage Services-Retail Lending is part of The Carrington Companies, offering a variety of home purchase and refinance products, specializing in underserved programs. Join our talented team as we transform residential real estate. More at: www.carringtonmortgage.com.

What We Offer

• Comprehensive healthcare plans and a 50% match on the first 4% of your 401(k) contributions.
• Discounts on fitness, dining, retail, and more through our employee portal.
• Customized training to advance your career.
• Employee referral bonuses.
• Educational reimbursement.
• Community support through Carrington Charitable Foundation; details at: carringtoncf.org.

Carrington does not conduct interviews or make offers via text or chat. We are an equal opportunity employer committed to diversity and inclusion, with accommodations available for applicants with disabilities.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: IT Services and IT Consulting