Remote Underwriting Manager, TPO Specialty Products

Lensa; Cherry Hill Township (NJ); Remote; USD 140,000 - 170,000; Full time

Job summary

A leading company is seeking a Remote Underwriting Manager for Specialty Products. This role involves managing a team, ensuring compliance with guidelines, and making sound underwriting decisions. The ideal candidate will have expert knowledge in underwriting and strong decision-making skills. Join us to help transform residential real estate while enjoying comprehensive benefits and a supportive work environment.

Benefits

Comprehensive healthcare plans

401(k) match

Discounts on fitness and retail

Customized training programs

Employee referral bonuses

Educational reimbursement

Community involvement

Qualifications

• Expert knowledge of specialty products underwriting.
• Experience in a paperless environment preferred.

Responsibilities

• Manage a team of specialized product underwriters.
• Mentor and train underwriters to ensure top performance.
• Develop processes to improve team performance and reduce costs.

Skills

Decision-making

Negotiation

Organizational Skills

Analytical Skills

Interpersonal Skills

Communication

Tools

Excel

Word

Job description

Remote Underwriting Manager, TPO Specialty Products

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Our Specialty Products Underwriting Manager is responsible for ensuring all specialty products loans are underwritten in accordance with company and investor guidelines, following company policies and procedures. Serves as a subject matter expert in non-qualified specialty products underwriting for wholesale and correspondent channels. Makes sound underwriting decisions that meet legal and policy requirements. Performs all duties in accordance with company policies, procedures, and all state and federal regulations. The target pay range for this position is $140,000 - $170,000 per year, plus a quarterly bonus.

What You’ll Do

1. Manage a team of specialized product underwriters (non-agency/purchase products) across wholesale and correspondent channels.
2. Perform management responsibilities including hiring, training, planning, assigning work, monitoring performance, rewarding, disciplining, addressing complaints, and resolving problems.
3. Mentor and train underwriters to ensure top performance.
4. Monitor underwriters' quality of work, technical abilities, and risk analysis.
5. Provide technical and guideline training, recommend improvements, and conduct ongoing training.
6. Establish controls to maintain and improve quality and service standards within the department.
7. Define and monitor productivity standards and performance goals, ensuring they are met regularly.
8. Oversee pipeline activities to ensure timelines are followed, proper customer follow-up occurs, and quality control scores meet guidelines.
9. Analyze LOS production reports and update senior management on turn-times.
10. Review files for quality and provide second signatures for files outside of authorities.
11. Assist in developing underwriting guidelines and training materials. Stay updated on industry changes affecting company policies and workflows.
12. Work with senior management to set department goals and objectives.
13. Develop processes to improve team and department performance, reduce costs, and enhance customer service.
14. Respond to audits, investor reviews, and quality control reports; establish corrective actions.
15. Recruit and interview for open underwriting positions.
16. Assign files to balance workload.
17. Perform underwriting duties during peak volumes or staff shortages.
18. Perform other duties as assigned.

What You’ll Need

• Expert knowledge of specialty products underwriting and familiarity with FNMA, FHLMC, and government guidelines.
• Ability to understand complex issues, negotiate, and integrate different viewpoints.
• Decision-making skills impacting department credibility, operations, and service.
• Ability to organize and prioritize work for others on various timeframes.
• Strong interpersonal skills and adaptable communication style.
• Excellent written and verbal communication skills.
• Strong organizational, problem-solving, and analytical skills.
• Proficiency in PC skills including Excel, Word, etc.
• Consistent high performance in all situations.
• Ability to understand complex problems and explore solutions collaboratively.
• Strong negotiation skills.
• Experience working in a paperless environment is preferred.

Our Company

Carrington Mortgage Services-Retail Lending, part of The Carrington Companies, offers a variety of home purchase and refinance products, including underserved programs for borrowers with less-than-perfect credit and low down payments. Join our talented team as we transform residential real estate. For more information, visit: www.carringtonmortgage.com.

What We Offer

• Comprehensive healthcare plans for you and your family, plus a discretionary 401(k) match of 50% of the first 4% contributed.
• Access to discounts on fitness, restaurants, retail, and more through our employee portal.
• Customized training programs for career advancement.
• Employee referral bonuses.
• Educational reimbursement.
• Community involvement through the Carrington Charitable Foundation. More info at: carringtoncf.org.

Note: Carrington does not conduct interviews or offer positions via text or chat.

We are an equal opportunity employer, considering all qualified applicants without discrimination and providing reasonable accommodations as needed.