Remote Trucking Insurance Account Manager

Insurance Office Of America, Inc.; Redmond (OR); Remote; USD 88,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Paid time off

Career growth

Work-life balance

Community service

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines. This role supports a remote work arrangement across Arizona, California, Idaho, Nevada, Oregon, Utah and Washington, with collaboration to IOA - Salt Lake City.

The ideal candidate will manage a book of business, ensure retention, and coordinate service and renewals. Responsibilities include policy management, billing, claims support, and proactive client communication.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Active P&C license; CIC or equivalent designation preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.

Skills

Account management

Customer service

MS Office

Education

High School Diploma or equivalent

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines. This role supports a remote work arrangement across Arizona, California, Idaho, Nevada, Oregon, Utah and Washington, with collaboration to IOA - Salt Lake City.

The ideal candidate will manage a book of business, ensure retention, and coordinate service and renewals. Responsibilities include policy management, billing, claims support, and proactive client communication.