Remote Travel Support Specialist

Prestigetravelagencybymich; Indianapolis (IN); Remote; USD 30,000 - 70,000; Full time

Benefits offered by this job

Travel perks and exclusive discounts

Ongoing training and support

Flexible scheduling

Job summary

A leading travel agency is seeking a Travel Customer Representative to assist clients from booking through to their return home. The ideal candidate will possess excellent communication skills, strong customer service experience, and a passion for travel. Responsibilities include responding to inquiries, assisting with bookings and changes, and providing accurate trip information. This role offers a competitive salary of $30,000–$70,000 per year, flexible remote work, and opportunities for professional growth.

Qualifications

• Prior experience in customer service, especially in travel or hospitality.
• Ability to use booking platforms and related technology.
• Proactive mindset with strong attention to detail.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information on travel policies and destinations.
• Follow up with clients to confirm trip details.
• Handle complaints with empathy and problem-solving skills.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A leading travel agency is seeking a Travel Customer Representative to assist clients from booking through to their return home. The ideal candidate will possess excellent communication skills, strong customer service experience, and a passion for travel. Responsibilities include responding to inquiries, assisting with bookings and changes, and providing accurate trip information. This role offers a competitive salary of $30,000–$70,000 per year, flexible remote work, and opportunities for professional growth.