Remote Travel Support Specialist

Prestigetravelagencybymich; Memphis (TN); Remote; USD 30,000 - 70,000; Full time

Benefits offered by this job

Flexible scheduling

Travel perks and exclusive discounts

Ongoing training and support

Job summary

A travel agency is seeking a Travel Customer Representative to assist clients throughout their journey, from booking to return. This remote position requires excellent communication and customer service skills, as well as a passion for travel. The role involves responding to inquiries, providing booking updates, and managing client relationships to ensure satisfaction. Competitive salary ranging from $30,000 to $70,000 per year based on experience, along with growth opportunities and travel perks.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive.
• Comfortable with technology and booking platforms.
• Passion for travel and helping others.

Responsibilities

• Respond to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, and cancellations.
• Provide information about destinations and agency policies.
• Follow up with clients regarding trip details.
• Handle concerns or complaints with empathy.

Skills

Communication skills

Customer service experience

Attention to detail

Proactive attitude

Job description

A travel agency is seeking a Travel Customer Representative to assist clients throughout their journey, from booking to return. This remote position requires excellent communication and customer service skills, as well as a passion for travel. The role involves responding to inquiries, providing booking updates, and managing client relationships to ensure satisfaction. Competitive salary ranging from $30,000 to $70,000 per year based on experience, along with growth opportunities and travel perks.