Remote Travel Support Specialist

Inspired; Brooklyn Park (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Ongoing training and supportive team environment

Job summary

Inspired, located in Brooklyn Park, MN, is seeking a Travel Customer Representative to support clients throughout their travel journey. You'll assist with inquiries, resolve issues, and ensure exceptional service.

The ideal candidate has strong communication skills, customer service experience, and a passion for travel. This is a remote role offering flexible schedules and opportunities for growth within the agency.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with high attention to detail.
• Comfortable with technology and quick to learn new systems.
• Enthusiastic about travel and providing memorable experiences.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and requests.
• Provide accurate information about destinations and policies.
• Follow up with clients to confirm details and satisfaction.
• Handle concerns or complaints empathetically.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and reliable

Proficient with technology and booking platforms

Passion for travel

Job description

Inspired, located in Brooklyn Park, MN, is seeking a Travel Customer Representative to support clients throughout their travel journey. You'll assist with inquiries, resolve issues, and ensure exceptional service.

The ideal candidate has strong communication skills, customer service experience, and a passion for travel. This is a remote role offering flexible schedules and opportunities for growth within the agency.