Remote Travel Support & Client Experience Coordinator

Enchanted Horizons Travel; City of Glens Falls (NY); Remote; USD 34,000 - 52,000; Full time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Positive, team-oriented culture

Job summary

A travel service provider is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. The role involves assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process. Ideal candidates should possess strong communication skills, be detail-oriented, and have a customer-focused mindset. Flexible remote work options are available, making this position suitable for those looking for part-time or full-time opportunities.

Qualifications

• Customer service, administrative or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Customer service experience

Job description

A travel service provider is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. The role involves assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process. Ideal candidates should possess strong communication skills, be detail-oriented, and have a customer-focused mindset. Flexible remote work options are available, making this position suitable for those looking for part-time or full-time opportunities.