Remote Travel Support Coordinator — Flexible Hours & Growth

Enchanted Horizons Travel; Newton (IA); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide travel support and ensure a positive client experience. In this role, you will assist customers with travel-related questions and coordinate details to maintain clear communication throughout the planning process.

The ideal candidate will enjoy helping people, be detail-oriented, and comfortable in a remote work setting. Flexible part-time or full-time opportunities are available, along with comprehensive training and ongoing mentorship.

Qualifications

• Experience in customer service or a related field is preferred.
• Ability to manage multiple tasks and prioritize effectively.
• Interest in travel can enhance effectiveness in this role.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Customer service, administrative, or hospitality experience preferred

Interest in travel is beneficial

Job description

Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide travel support and ensure a positive client experience. In this role, you will assist customers with travel-related questions and coordinate details to maintain clear communication throughout the planning process.

The ideal candidate will enjoy helping people, be detail-oriented, and comfortable in a remote work setting. Flexible part-time or full-time opportunities are available, along with comprehensive training and ongoing mentorship.