Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; New Ulm (MN); On-site; USD 35,000 - 50,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to enhance client experiences by providing travel support.

The role involves assisting clients with inquiries, coordinating travel details, and maintaining clear communication during the planning process. Candidates should possess strong communication and organizational skills, ideally with experience in customer service or hospitality. Flexible remote work hours are available, along with opportunities for career growth within the travel industry.

Qualifications

• Proven communication skills in a customer service role.
• Ability to manage time and prioritize tasks effectively.
• Preference for candidates with experience in hospitality or administration.

Responsibilities

• Assist clients with travel inquiries and requests.
• Guide clients on travel options and next steps.
• Coordinate reservation follow-ups to ensure client satisfaction.
• Maintain accuracy of client information throughout the travel planning.
• Deliver service with professionalism and high quality.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Customer service experience

Interest in travel

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to enhance client experiences by providing travel support.

The role involves assisting clients with inquiries, coordinating travel details, and maintaining clear communication during the planning process. Candidates should possess strong communication and organizational skills, ideally with experience in customer service or hospitality. Flexible remote work hours are available, along with opportunities for career growth within the travel industry.