Remote Travel Support Coordinator: Customer Care & Growth

Enchanted Horizons Travel; Pittsburgh (Allegheny County); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Positive, team-oriented culture

Job summary

A travel agency is seeking a motivated Customer Service Coordinator to enhance client experiences through travel support. Responsibilities include communicating with clients, guiding travel options, and ensuring accurate reservation details. Successful candidates will demonstrate excellent communication skills and organizational abilities. Previous customer service or hospitality experience is preferred. Flexible remote work options and career growth opportunity is provided within the positive team-oriented culture.

Qualifications

• Excellent written and verbal communication skills are essential.
• Strong organization and time-management abilities are crucial.
• Self-motivated and capable of working remotely.
• Detail-oriented with a customer-focused mindset.
• Previous customer service or hospitality experience preferred.
• An interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options and timelines.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Customer service experience

Interest in travel

Job description

A travel agency is seeking a motivated Customer Service Coordinator to enhance client experiences through travel support. Responsibilities include communicating with clients, guiding travel options, and ensuring accurate reservation details. Successful candidates will demonstrate excellent communication skills and organizational abilities. Previous customer service or hospitality experience is preferred. Flexible remote work options and career growth opportunity is provided within the positive team-oriented culture.