Remote Travel Support Coordinator: Customer Care & Growth

Enchanted Horizons Travel; Corvallis (OR); Hybrid; USD 17,000 - 28,000; Full time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Positive, team-oriented culture

Job summary

A travel support company is seeking a motivated Customer Service Coordinator to provide travel assistance and ensure a positive client experience. The role involves communicating with clients about travel inquiries, offering guidance on options, and supporting reservation coordination. Ideal candidates will possess excellent communication skills, strong organization, and a customer-focused mindset, with either customer service or hospitality experience preferred. Opportunities for part-time or full-time work exist in a flexible, positive team culture.

Qualifications

• Experience in customer service, administration, or hospitality is preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written communication skills

Excellent verbal communication skills

Strong organization abilities

Time-management abilities

Self-motivated

Detail-oriented

Customer-focused mindset

Job description

A travel support company is seeking a motivated Customer Service Coordinator to provide travel assistance and ensure a positive client experience. The role involves communicating with clients about travel inquiries, offering guidance on options, and supporting reservation coordination. Ideal candidates will possess excellent communication skills, strong organization, and a customer-focused mindset, with either customer service or hospitality experience preferred. Opportunities for part-time or full-time work exist in a flexible, positive team culture.