Remote Travel Support Coordinator: Customer Care & Growth

Enchanted Horizons Travel; Bristol (VA); Remote; USD 36,000 - 48,000; Part time

Benefits offered by this job

Comprehensive training

Flexible remote work options

Career growth opportunities

Positive, team-oriented culture

Job summary

A travel support company is seeking a motivated Customer Service Coordinator to assist clients with travel-related inquiries and enhance overall client experience. This role entails communication with clients, providing guidance on travel options, and maintaining accuracy in travel details. Ideal candidates will have excellent communication, organizational skills, and a customer-focused mindset. Opportunities for part-time or full-time work and a positive, team-oriented culture are offered in this role.

Qualifications

• Customer service, administrative, or hospitality experience preferred.
• Self-motivated and comfortable working remotely.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options and timelines.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism.

Skills

Excellent written communication skills

Verbal communication skills

Strong organization abilities

Time-management skills

Detail-oriented mindset

Customer-focused mindset

Job description

A travel support company is seeking a motivated Customer Service Coordinator to assist clients with travel-related inquiries and enhance overall client experience. This role entails communication with clients, providing guidance on travel options, and maintaining accuracy in travel details. Ideal candidates will have excellent communication, organizational skills, and a customer-focused mindset. Opportunities for part-time or full-time work and a positive, team-oriented culture are offered in this role.