Remote Travel Support Coordinator: Customer Care & Growth

Enchanted Horizons Travel; Amherst (MA); Remote; USD 38,000 - 60,000; Full time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Positive, team-oriented culture

Job summary

A travel support company in Massachusetts is seeking a motivated Customer Service Coordinator to enhance the client experience in travel planning. The role requires excellent communication skills and a detail-oriented approach to manage inquiries and coordination effectively. This position offers flexible remote options and encourages career growth in the travel industry, making it ideal for individuals passionate about helping others during their travels.

Qualifications

• Experience in customer service, administrative, or hospitality roles is preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Job description

A travel support company in Massachusetts is seeking a motivated Customer Service Coordinator to enhance the client experience in travel planning. The role requires excellent communication skills and a detail-oriented approach to manage inquiries and coordination effectively. This position offers flexible remote options and encourages career growth in the travel industry, making it ideal for individuals passionate about helping others during their travels.