Remote Travel Support & Coordination Specialist

Traveling with Mchaila; Phoenixville (Chester County); On-site; USD 32,000 - 52,000; Full time

Job summary

Traveling with Mchaila is seeking a Customer Service Representative to support clients through an advisor-led travel service model. This fully remote role emphasizes organized, high-quality client experiences from start to finish.

You'll use established systems to respond to inquiries, schedule and confirm arrangements, and maintain accurate records. The ideal candidate is proactive, tech-savvy, and able to work independently in a structured environment.

Qualifications

• Excellent verbal and written communication.
• Ability to prioritize and manage multiple requests.
• Strong organizational skills.
• Comfortable working remotely.
• Professional, proactive attitude.
• Citizen of eligible regions (US/UK/Australia/Mexico/Spain/LATAM).

Responsibilities

• Assist customers through travel planning process.
• Respond to inquiries with accurate information.
• Handle scheduling, confirmations, updates, and follow-ups.
• Coordinate communication between clients and vendors.
• Maintain accurate digital records and documentation.
• Keep workflows organized and ensure timely completion.

Skills

Communication

Customer Service

Multitasking

Detail-oriented

Remote Work

Independent

Tech-savvy

Job description

Traveling with Mchaila is seeking a Customer Service Representative to support clients through an advisor-led travel service model. This fully remote role emphasizes organized, high-quality client experiences from start to finish.

You'll use established systems to respond to inquiries, schedule and confirm arrangements, and maintain accurate records. The ideal candidate is proactive, tech-savvy, and able to work independently in a structured environment.