Remote Travel Support & Client Experience Coordinator

enchanted-horizons-travel; Trenton (PA); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Comprehensive training and mentorship

Flexible remote work options

Part-time or full-time opportunities

Career growth within travel industry

Positive, team-oriented culture

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication through the planning process.

This position offers flexible remote work options, with both part-time and full-time opportunities. You will receive comprehensive training, mentorship, and opportunities for career growth within

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.

Responsibilities

• Communicate with clients regarding travel inquiries and requests
• Provide guidance on travel options, timelines, and next steps
• Support reservation coordination and follow-up communication
• Ensure accuracy of client information and travel details
• Deliver high-quality service with professionalism and care
• Follow company processes and service standards

Skills

Excellent written and verbal comms

Strong organization

Remote/work-from-home

Detail-oriented

Customer-focused mindset

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication through the planning process.

This position offers flexible remote work options, with both part-time and full-time opportunities. You will receive comprehensive training, mentorship, and opportunities for career growth within