Remote Travel Specialist (part time)

Hjbtravels; Atlanta (GA); Remote; USD 42,000 - 68,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Professional growth opportunities

Community of travel lovers

Job summary

A leading travel agency is seeking a Remote Travel Specialist to enhance client experiences from trip planning to their safe return. Your role will involve responsive communication, assisting with bookings, and providing clients with essential travel information. We're looking for enthusiastic individuals with a background in customer service and a passion for travel. The position offers remote flexibility, exclusive travel benefits, and opportunities for professional development.

Qualifications

• Strong verbal and written communication skills are required.
• Experience in customer service, preferably in travel or tourism.
• Proven organizational skills with attention to detail.
• Ability to learn new booking systems quickly.
• Passion for travel and helping clients.

Responsibilities

• Guide clients through planning their trip to ensure a stress-free experience.
• Respond to inquiries across email, phone, and messaging.
• Assist with booking modifications and special requests.
• Provide accurate information about travel documentation and destinations.
• Follow up with clients post-trip for feedback.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Organizational skills

Tech-savvy

Travel passion

Booking tools

CRM software

Tools

Booking systems

CRM software

Job description

Overview

As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At HJB Travels Agency USA, based in Massachusetts, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.


• Support clients with booking modifications, cancellations, and special travel requests.


• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.


• Follow up with clients to confirm travel plans and gather feedback post-trip.


• Address concerns with empathy and efficiency, ensuring client satisfaction.

Benefits

• Remote flexibility – work from anywhere, with hours that fit your lifestyle.


• Exclusive travel perks and access to industry-only discounts.


• Professional growth – ongoing training and support from a dedicated team.


• Be part of a passionate community focused on building dreams and memories through travel.

What We7re Looking For

• Excellent communication skills—both written and verbal.


• A background in customer service, ideally within travel, tourism, or hospitality.


• High attention to detail, strong organizational habits, and a proactive mindset.


• Tech-savvy and able to learn new systems and booking tools quickly.


• A genuine enthusiasm for travel and helping others create memorable experiences.