Remote Travel Reservations & Support Specialist

Remote-careers; Laramie (WY); Remote; USD 19,000 - 29,000; Full time

Benefits offered by this job

Flexible remote work

Training & support

Booking resources access

Travel industry exposure

Virtual teamwork

Job summary

Remote-careers is seeking a personable Customer Service Representative to provide responsive support to clients throughout their travel planning and reservation experience. You will listen carefully, communicate professionally, and follow through on client requests.

Responsibilities include handling inquiries by phone, email, and digital messaging, gathering information, and explaining booking policies. A friendly, patient, and service-oriented approach is essential for success in this role.

Qualifications

• Excellent communication and listening abilities.
• Strong interpersonal skills and patience.
• Good problem-solving and prioritization.
• Excellent organization and attention to detail.

Responsibilities

• Respond to client inquiries by phone, email, and digital messaging.
• Listen to client needs and gather relevant information.
• Explain booking policies and next steps clearly.
• Research supplier information to provide accurate responses.
• Maintain accurate records of client communications.
• Provide timely updates and follow-up.

Skills

Communication

Interpersonal skills

Problem solving

Organization

Digital communication tools

Job description

Remote-careers is seeking a personable Customer Service Representative to provide responsive support to clients throughout their travel planning and reservation experience. You will listen carefully, communicate professionally, and follow through on client requests.

Responsibilities include handling inquiries by phone, email, and digital messaging, gathering information, and explaining booking policies. A friendly, patient, and service-oriented approach is essential for success in this role.