Remote Travel Reservations Specialist – Hotels & Cruises

Medium; East Texas (PA); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible Schedule

Exclusive Travel Perks

Training & Certification

Job summary

Medium is seeking a detail-oriented Remote Hotel & Resort Reservation Specialist to assist clients in planning and securing vacations. You will provide expert guidance and exceptional service, researching and booking cruises, hotels, and vacation packages with suppliers for exclusive deals.

We value customer-focused professionals who thrive remotely, stay informed on industry trends, and maintain accurate booking records. Training and ongoing support are provided.

Qualifications

• Must be 18+ and legally authorized to work in the U.S.
• Excellent communication and customer service skills.
• Passion for travel and helping others create unforgettable experiences.
• Self-motivated with the ability to work independently.
• Comfortable using online booking platforms and learning new software.
• Prior experience in customer service or sales is a plus but not required.

Responsibilities

• Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
• Provide personalized recommendations based on clients’ preferences and budgets.
• Work closely with top travel suppliers to secure exclusive deals and promotions.
• Stay informed on industry trends, travel policies, and supplier offers.
• Handle client inquiries, modifications, and cancellations in a professional and timely manner.
• Maintain accurate records of bookings and client interactions.
• Participate in training sessions and supplier webinars to enhance industry knowledge.

Skills

Customer Service

Communication

Travel Knowledge

Online Booking Platforms

Sales Experience

Independent Work

CRM Software

Tools

CRM Software

Job description

Medium is seeking a detail-oriented Remote Hotel & Resort Reservation Specialist to assist clients in planning and securing vacations. You will provide expert guidance and exceptional service, researching and booking cruises, hotels, and vacation packages with suppliers for exclusive deals.

We value customer-focused professionals who thrive remotely, stay informed on industry trends, and maintain accurate booking records. Training and ongoing support are provided.