Remote Travel Planning Concierge

Travel Career Hub; Seattle (WA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Training provided

Job summary

Travel Career Hub is seeking a Remote Client Services professional to support vacation planning activities and assist clients with organizing their travel details. The role emphasizes delivering strong customer service, gathering accurate trip information, and coordinating essential components of the planning process in a virtual environment.

The ideal candidate is organized, responsive, and comfortable working remotely.

Qualifications

• Strong organizational skills and attention to detail.
• Clear written and verbal communication abilities.
• Ability to work remotely and manage time effectively.
• Comfortable using online platforms and digital tools.
• Previous customer service or administrative experience preferred.
• Dependable, professional, and proactive in following up with clients.

Responsibilities

• Provide client support throughout the vacation planning process
• Assist with researching destinations, accommodations, and activity options
• Collect and organize required trip details and preferences
• Prepare and update itinerary information and related documentation
• Communicate clearly with clients to ensure all questions are answered
• Maintain accurate client profiles and update internal systems as needed
• Coordinate follow-ups and scheduling to ensure timely completion of planning tasks
• Support the booking process by confirming details and providing administrative assistance
• Perform general customer service and coordination duties as assigned

Skills

Organization

Clear communication

Time management

Tech proficiency

Customer service experience

Tools

CRM software

Job description

Travel Career Hub is seeking a Remote Client Services professional to support vacation planning activities and assist clients with organizing their travel details. The role emphasizes delivering strong customer service, gathering accurate trip information, and coordinating essential components of the planning process in a virtual environment.

The ideal candidate is organized, responsive, and comfortable working remotely.