Remote Travel Planner & Vacation Concierge

Hallford Travels; Warner Robins (GA); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Remote work opportunity

Travel industry training

Supplier discounts when available

Job summary

Hallford Travels is hiring a Remote Vacation Planning Specialist to assist clients with vacation planning, coordinate travel arrangements, and guide them through the booking process from a remote setting.

The role suits individuals who enjoy helping others, have strong communication skills, and are interested in the travel industry. Prior travel or customer service experience is helpful but not required.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.
• Previous experience in customer service or travel is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations.
• Respond to client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and travel details.
• Maintain accurate records of client communications and travel bookings.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide support to clients before and after travel when needed.

Skills

Customer service

Remote work

Communication

Email & platforms

Organization

Travel knowledge (helpful)

Tools

Email

Online platforms

Basic computer tools

Job description

Hallford Travels is hiring a Remote Vacation Planning Specialist to assist clients with vacation planning, coordinate travel arrangements, and guide them through the booking process from a remote setting.

The role suits individuals who enjoy helping others, have strong communication skills, and are interested in the travel industry. Prior travel or customer service experience is helpful but not required.