Remote Travel Planner & Support Specialist

Openkrill; United States; Remote; USD 32,000 - 52,000; Full time

Job summary

Openkrill is seeking motivated individuals for remote customer support in travel planning, research, and bookings. You’ll assist clients with vacation planning, reservations, and itinerary details, while keeping information organized and accurate.

No prior travel experience is required; we provide training and resources to learn the booking process, supplier platforms, and travel research techniques, with opportunities to grow.

Qualifications

• Excellent customer service and clear communication.
• Comfortable researching travel options online.
• Able to organize itineraries and keep records.
• Proficient with basic computer skills.
• Willingness to learn reservation systems.

Responsibilities

• Assist clients with travel-related questions and vacation planning needs.
• Research hotels, resorts, cruises, destinations, and other travel options.
• Help clients compare options based on preferences and budgets.
• Assist with reservations, booking details, and confirmation information.
• Provide support with reservation updates or changes when needed.
• Communicate important travel information, deadlines, and trip details.
• Research transportation, activities, excursions, and destination information.
• Help organize itineraries and important travel documents.
• Maintain accurate client and reservation information.
• Utilize online travel platforms and supplier resources.
• Provide friendly and professional support throughout the travel planning process.

Skills

Customer service

Communication

Online research

Organization

Remote work

Tools

Reservation platforms

Job description

Openkrill is seeking motivated individuals for remote customer support in travel planning, research, and bookings. You’ll assist clients with vacation planning, reservations, and itinerary details, while keeping information organized and accurate.

No prior travel experience is required; we provide training and resources to learn the booking process, supplier platforms, and travel research techniques, with opportunities to grow.