Remote Travel Planner & Concierge

Hjbtravels; San Jose (CA); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Professional growth opportunities

Job summary

A travel agency is seeking a Remote Travel Specialist to guide clients in planning their trips. Responsibilities include responding to inquiries, assisting with bookings, and providing travel information. Candidates should have excellent communication skills and a customer service background in travel or hospitality. The role offers remote flexibility and access to exclusive travel perks. Join a passionate team dedicated to creating memorable travel experiences.

Qualifications

• Background in customer service, ideally in travel, tourism, or hospitality.
• Ability to learn new systems and booking tools quickly.

Responsibilities

• Respond to client inquiries across various channels in a timely manner.
• Support clients with booking modifications and cancellations.
• Provide accurate information regarding destinations and travel documentation.
• Follow up with clients to confirm travel plans and gather feedback.
• Address client concerns with empathy and efficiency.

Skills

Excellent communication skills

Customer service background

Attention to detail

Tech-savvy

Enthusiasm for travel

Job description

A travel agency is seeking a Remote Travel Specialist to guide clients in planning their trips. Responsibilities include responding to inquiries, assisting with bookings, and providing travel information. Candidates should have excellent communication skills and a customer service background in travel or hospitality. The role offers remote flexibility and access to exclusive travel perks. Join a passionate team dedicated to creating memorable travel experiences.