Remote Travel Planner & Concierge

Hjbtravels; Naperville (IL); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Professional growth support

Community focus on travel experiences

Job summary

A travel agency is seeking a Remote Travel Specialist to assist clients with their travel experiences from planning to return. Responsibilities include responding to inquiries, helping with bookings, providing travel information, and ensuring client satisfaction. The ideal candidate should have strong communication skills, a customer service background, and a passion for travel. This position offers remote flexibility, exclusive travel perks, and opportunities for professional growth.

Qualifications

• Excellent written and verbal communication skills.
• Experience in customer service, preferably in travel or hospitality.
• Detail-oriented with strong organizational habits.
• Ability to quickly learn new systems and booking tools.
• Passion for travel and creating memorable experiences.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Assist with booking modifications and cancellations efficiently.
• Provide accurate travel information and support to clients.
• Follow up with clients to confirm travel plans.
• Address client concerns with empathy and efficiency.

Skills

Excellent communication skills

Customer service background

High attention to detail

Tech-savvy

Enthusiasm for travel

Job description

A travel agency is seeking a Remote Travel Specialist to assist clients with their travel experiences from planning to return. Responsibilities include responding to inquiries, helping with bookings, providing travel information, and ensuring client satisfaction. The ideal candidate should have strong communication skills, a customer service background, and a passion for travel. This position offers remote flexibility, exclusive travel perks, and opportunities for professional growth.