Remote Travel Planner & Client Services Coordinator

Zohorecruit; Kansas City (MO); À distance; USD 42 000 - 56 000; Plein temps

Résumé du poste

HayvillTrips is seeking a Work From Home Client Services Coordinator to support clients with travel planning, reservations, and ongoing assistance from a fully remote setup. The role emphasizes organization, clear communication, and proactive service to ensure smooth itineraries.

Responsibilities include gathering preferences, researching options, organizing details, and providing timely updates. Training and ongoing mentorship are provided to help you succeed in a remote travel-support

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and attention to detail.
• Strong customer-service mindset.
• Comfortable researching and comparing information online.
• Ability to manage multiple tasks and deadlines.
• Reliable internet connection and access to a computer or laptop.
• Comfortable working independently in a remote environment.
• Basic computer, email, and online platform skills.
• Ability to learn new systems and processes.
• Dependable, responsive, and professional.

Responsabilités

• Communicate with clients to gather preferences, dates, budgets, and other important details.
• Research accommodation, resorts, cruises, transportation, activities, and destination options.
• Assist with organizing reservation details, confirmations, schedules, and itinerary information.
• Provide clear and timely updates throughout the planning process.
• Review client and reservation information for accuracy.
• Follow up on pending requests, confirmations, and required information.
• Assist with reservation changes, updates, and special requests when needed.
• Maintain organized client records and communication.
• Help coordinate multiple components of a client's travel plans.
• Respond professionally to client questions and general service requests.
• Learn and utilize online booking systems, supplier platforms, and internal tools.
• Work independently while staying on top of deadlines and client needs.

Connaissances

Strong written and verbalcommunication

Excellent organization and attention

Strong customer-service mindset

Comfortable researching online

Manage multiple tasks and deadlines

Reliable internet connection

Remote independent work

Basic computer/email skills

Learn new systems

Professional demeanor

Outils

Online booking systems

Supplier platforms

Internal tools

Description du poste

HayvillTrips is seeking a Work From Home Client Services Coordinator to support clients with travel planning, reservations, and ongoing assistance from a fully remote setup. The role emphasizes organization, clear communication, and proactive service to ensure smooth itineraries.

Responsibilities include gathering preferences, researching options, organizing details, and providing timely updates. Training and ongoing mentorship are provided to help you succeed in a remote travel-support