Remote Travel Planner & Client Concierge

Hellosunshinetravels; Remote; USD 35,000 - 45,000; Full time

Job summary

A travel agency is seeking a detail-oriented Customer Service Travel Agent to assist clients in planning and booking memorable trips. This role requires strong customer service skills and the ability to work independently while staying organized and detail-oriented. You'll communicate with clients through various platforms and help manage bookings and changes. Join our supportive team to enjoy a flexible, remote position that offers growth potential in the travel industry.

Benefits

Flexible, remote opportunity

Ongoing training and mentorship

Growth potential within the travel industry

Supportive, positive team culture

Qualifications

• Strong customer service and communication skills.
• Organized, self-motivated, and comfortable working independently.
• Passion for travel and helping others.
• Ability to multitask and pay attention to details.
• Sales or hospitality experience is a plus.

Responsibilities

• Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries.
• Provide clear, friendly communication via phone, email, and social platforms.
• Research destinations, pricing, promotions, and travel requirements.
• Manage bookings, changes, cancellations, and travel documentation.
• Resolve client concerns with professionalism and care.

Skills

Customer service and communication skills

Organizational skills

Self-motivated

Attention to detail

Sales or hospitality experience

Willingness to learn

Job description

A travel agency is seeking a detail-oriented Customer Service Travel Agent to assist clients in planning and booking memorable trips. This role requires strong customer service skills and the ability to work independently while staying organized and detail-oriented. You'll communicate with clients through various platforms and help manage bookings and changes. Join our supportive team to enjoy a flexible, remote position that offers growth potential in the travel industry.