Remote Travel Planner and Concierge for Dream Vacations

Next Stops travel; Oakland (CA); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Discounted travel packages

Remote work flexibility

Professional development opportunities

Supportive team environment

Industry perks

Job summary

True Adventure Travel is seeking a Travel Customer Representative to assist clients in planning and booking dream vacations. You will communicate with clients via phone, email, and online platforms, crafting personalized itineraries and coordinating flights, accommodations, and activities.

This remote position emphasizes self-motivation, strong organizational skills, and a passion for travel, with collaboration with sales and marketing to promote packages and ensure a smooth customer journey

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work independently and remotely while maintaining productivity.
• Passion for travel and helping others create unforgettable experiences.
• Flexible work schedule and remote work capability.

Responsibilities

• Communicate with clients via phone, email, and online platforms to understand their travel preferences and needs.
• Create personalized travel itineraries using knowledge of popular destinations and industry resources.
• Book flights, accommodations, transportation, and activities within each client’s budget and preferences.
• Provide exceptional customer service by promptly addressing inquiries and issues during planning and travel.
• Collaborate with sales and marketing teams to promote and sell travel packages and services.
• Stay up-to-date with travel trends and destinations to improve offerings and client satisfaction.

Skills

Communication

Organizational skills

Remote work

Travel passion

Customer service

Job description

True Adventure Travel is seeking a Travel Customer Representative to assist clients in planning and booking dream vacations. You will communicate with clients via phone, email, and online platforms, crafting personalized itineraries and coordinating flights, accommodations, and activities.

This remote position emphasizes self-motivation, strong organizational skills, and a passion for travel, with collaboration with sales and marketing to promote packages and ensure a smooth customer journey