Remote Travel Planner & Concierge

Next Stops travel; Buffalo (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Discounted travel packages

Remote-friendly culture

Professional development opportunities

Job summary

True Adventure Travel is seeking a Travel Customer Representative to assist clients in planning and booking dream vacations. This remote role collaborates with sales and marketing to ensure a top-tier customer experience from planning through travel.

You will book flights, accommodations, transportation and activities within client budgets, while keeping up with industry trends to continually enhance offerings and client satisfaction.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work independently and remotely while maintaining productivity and attention to detail.
• Passion for travel and a desire to help others create unforgettable experiences.
• Flexible work schedule and the ability to work remotely.
• Opportunities for professional development and growth within the company.
• Discounted travel packages and industry perks.
• Supportive and collaborative team environment.

Responsibilities

• Communicate with clients via phone, email, and online platforms to understand their travel preferences and needs.
• Utilize knowledge of popular destinations, travel trends, and industry resources to create personalized travel itineraries for clients.
• Book flights, accommodations, transportation, and activities for clients according to their budget and preferences.
• Provide exceptional customer service by promptly responding to client inquiries and addressing any concerns or issues during planning or travel.
• Collaborate with our sales and marketing teams to promote and sell our travel packages and services.
• Stay up-to-date with industry trends and new travel destinations to continuously improve our offerings and provide the best possible experience for our clients.

Skills

Excellent communication

Organizational skills

Remote work ability

Attention to detail

Customer service mindset

Flexibility

Travel passion

Team collaboration

Job description

True Adventure Travel is seeking a Travel Customer Representative to assist clients in planning and booking dream vacations. This remote role collaborates with sales and marketing to ensure a top-tier customer experience from planning through travel.

You will book flights, accommodations, transportation and activities within client budgets, while keeping up with industry trends to continually enhance offerings and client satisfaction.