Remote Travel Operations Coordinator

Weekday; United States; Remote; USD 5,300 - 6,300; Full time

Job summary

Weekday is seeking an Operations Coordinator for one of its clients. This remote, full-time role manages the post-booking workflow, coordinates with guests and suppliers, and ensures itineraries are accurately organized while tracking payments and preparing travel and financial documents.

You will work with Sales, Customer Support and Destination Guides to ensure smooth handovers and timely delivery, develop reports from booking systems, and identify workflow improvements.

Qualifications

• Strong attention to detail in tour operations and booking coordination.
• Excellent written English and clear communication with guests and suppliers.
• Strong organisation and time management across multiple departures.
• Ability to identify issues early and work with others to resolve them.
• Comfort with document formatting, spreadsheets and PowerPoint.
• A proactive approach and ability to work independently.

Responsibilities

• Booking Coordination: Coordinate with suppliers to book agreed itineraries accurately and communicate all arrangements.
• Guest Communication: Handle post-booking inquiries, changes and special requests throughout the guest's travel journey.
• Supplier Coordination: Keep suppliers updated on guest requests, changes and confirmations.
• Payment Management: Track payments, send payment links to guests and prepare documents for supplier payments.
• Travel Documentation: Prepare and share travel planners, itineraries and related documents with guests and suppliers.
• Booking Systems: Maintain accurate records in internal booking software, generate reports and carry out basic data analysis.
• Process Improvement: Identify workflow gaps and potential conflicts early and help resolve them.
• Team Coordination: Work with Sales, Customer Support and Destination Guides to ensure smooth handovers and trip delivery.

Skills

Booking coordination

Written English

Communication

Education

Undergraduate degree in any discipline

Job description

Weekday is seeking an Operations Coordinator for one of its clients. This remote, full-time role manages the post-booking workflow, coordinates with guests and suppliers, and ensures itineraries are accurately organized while tracking payments and preparing travel and financial documents.

You will work with Sales, Customer Support and Destination Guides to ensure smooth handovers and timely delivery, develop reports from booking systems, and identify workflow improvements.