Remote Travel & Hotels CX Specialist

Network Travel Careers; New York (NY); A distancia; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote work

Flexible scheduling

Travel discounts and perks

Professional development and mentoring

Performance-based earning

Descripción de la vacante

Network Travel Careers is seeking Customer Experience Associates for a fully remote role with flexible hours. You will assist clients with hotel and travel bookings and help travelers plan stress-free stays.

Responsibilities include replying to inquiries, reviewing reservations, and documenting all interactions. Training is provided, and there are opportunities to earn based on performance.

Formación

• Customer-focused mindset.
• Strong written and verbal communication.
• Self-motivated and dependable.
• Comfortable using online systems.
• No prior travel experience required — training provided.

Responsabilidades

• Support clients with hotel booking requests
• Provide timely, professional responses to inquiries
• Review and confirm reservation details
• Document interactions accurately
• Attend virtual training sessions

Conocimientos

Customer focus

Communication

Self-motivated

Tech-savvy

Trainable

Descripción del empleo

Network Travel Careers is seeking Customer Experience Associates for a fully remote role with flexible hours. You will assist clients with hotel and travel bookings and help travelers plan stress-free stays.

Responsibilities include replying to inquiries, reviewing reservations, and documenting all interactions. Training is provided, and there are opportunities to earn based on performance.