Remote Travel Experience Designer

EAFB Holdings; Austin (TX); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Access to exclusive travel rates

Fully remote role

Job summary

EAFB Holdings is seeking an Experience and Trip Consultant to join our travel services team. In this remote role, you will help clients create personalized itineraries including flights, hotels, cruises, and experiences while delivering outstanding customer service.

You will consult with clients to understand goals and budgets, design comprehensive plans, and manage bookings and documentation using internal systems. Excellent communication and organizational skills are essential.

Qualifications

• Experience in travel, hospitality, or customer service preferred.
• Excellent written and verbal communication skills.
• Strong organizational skills and multitasking ability.
• Proficiency with basic computer operations and online research tools.
• Must be legally authorized to work in the United States or other listed countries.
• Fully remote work environment.
• Access to exclusive travel industry rates and discounts.
• Supportive, inclusive, and collaborative team culture.
• Opportunities for professional growth and advancement.

Responsibilities

• Consult with clients to understand travel goals, preferences, and budgets.
• Research, design, and book comprehensive travel itineraries (air, hotel, cruise, ground, and experiences).
• Provide accurate, up-to-date information on travel guidelines, destination insights, and entry requirements.
• Manage client files, booking confirmations, and documentation using internal systems.
• Deliver professional, proactive support before, during, and after travel to ensure client satisfaction.

Skills

Communication skills

Organizational skills

Customer service

Research & booking tools

Remote work capability

Tools

Booking systems

Job description

EAFB Holdings is seeking an Experience and Trip Consultant to join our travel services team. In this remote role, you will help clients create personalized itineraries including flights, hotels, cruises, and experiences while delivering outstanding customer service.

You will consult with clients to understand goals and budgets, design comprehensive plans, and manage bookings and documentation using internal systems. Excellent communication and organizational skills are essential.