Remote Travel Experience Concierge

Destinytravel; Chicago (IL); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote position — work from home with flexible hours

Access to training programs and exclusive travel benefits

Positive and supportive team culture

Opportunities for long-term growth and development

Job summary

Destinytravel is looking for a Remote Travel Experience Assistant to provide dedicated client support throughout their travel planning journey. This role involves assisting with inquiries, managing itinerary changes, and ensuring a smooth travel experience. Ideal candidates will have strong communication skills and a passion for the travel industry. The position offers 100% remote work, flexible hours, and opportunities for growth within a supportive team environment.

Qualifications

• Strong communication skills, both written and verbal.
• Customer service experience is a plus, but not required.
• Organized, detail-oriented, and reliable.
• Comfortable using digital tools and online systems.
• Passion for helping others and interest in the travel industry.

Responsibilities

• Respond to client inquiries through email, phone, and online platforms.
• Support clients with itinerary changes, cancellations, and general questions.
• Share clear information about destinations and travel requirements.
• Confirm trip details, provide pre-departure support, and follow up after travel.
• Handle concerns with professionalism, empathy, and efficiency.

Skills

Strong communication skills

Customer service experience

Organized and detail-oriented

Comfortable using digital tools

Passion for helping others

Job description

Destinytravel is looking for a Remote Travel Experience Assistant to provide dedicated client support throughout their travel planning journey. This role involves assisting with inquiries, managing itinerary changes, and ensuring a smooth travel experience. Ideal candidates will have strong communication skills and a passion for the travel industry. The position offers 100% remote work, flexible hours, and opportunities for growth within a supportive team environment.