Remote Travel Concierge: Flexible, Client‑Focused Experience

Destinytravel; Los Angeles (CA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote with flexible scheduling

Travel perks

Training and ongoing learning opportunities

Collaborative team culture

Job summary

A travel agency is seeking a Remote Travel Experience Assistant to support travelers from planning through their entire journey. The role includes handling client inquiries, assisting with itinerary adjustments, and providing destination information. Candidates should have excellent communication skills and a passion for travel. This position allows for flexible scheduling and is fully remote, offering beneficial travel perks and opportunities for learning.

Qualifications

• Excellent verbal and written communication skills are essential.
• Customer service experience is preferred.
• Strong organization and meticulous attention to detail are required.
• Ability to quickly learn digital tools and systems is necessary.
• A genuine enthusiasm for travel and helping others is important.

Responsibilities

• Handle client inquiries across email, messaging, and phone professionally.
• Assist clients with updates, itinerary adjustments, and cancellations.
• Provide accurate destination information and documentation details.
• Confirm travel plans and gather post-trip feedback.
• Address concerns with patience and effective communication.

Skills

Excellent verbal communication skills

Excellent written communication skills

Strong organization

Attention to detail

Customer service experience

Ability to learn digital tools

Genuine enthusiasm for travel

Job description

A travel agency is seeking a Remote Travel Experience Assistant to support travelers from planning through their entire journey. The role includes handling client inquiries, assisting with itinerary adjustments, and providing destination information. Candidates should have excellent communication skills and a passion for travel. This position allows for flexible scheduling and is fully remote, offering beneficial travel perks and opportunities for learning.